Support

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The Support Issue - Submit module is how users can report issues they are experiencing with the SVCONTHEGO system to the SVCONGHTEGO Support Team. The user will fill out the following fields to create their support request and then hit save to send the request.

  • Module: Select the module the issue is occurring in.
  • Issue Details: Enter a description of the issue that is occurring. Be as detailed as possible to ensure the highest level of support and a speedy resolution time.
  • Contact Name: The name of the user submitting the support request or the person our support team should reach out to with updates or for more details.
  • Contact No: The best phone number to reach the contact at.
  • Contact Email: The best email address to reach the contact at.