Dispatch Route Board - Revision history

Ascentadmin at 15:53, 19 February 2025

2025-02-19T15:53:11Z

Ascentadmin at 15:52, 19 February 2025

2025-02-19T15:52:11Z

Ascentadmin at 15:42, 19 February 2025

2025-02-19T15:42:39Z

Ascentadmin at 15:41, 19 February 2025

2025-02-19T15:41:16Z

Ascentadmin at 15:38, 19 February 2025

2025-02-19T15:38:45Z

Ascentadmin at 15:27, 19 February 2025

2025-02-19T15:27:43Z

Ascentadmin at 15:24, 19 February 2025

2025-02-19T15:24:37Z

Ascentadmin at 15:20, 19 February 2025

2025-02-19T15:20:51Z

Ascentadmin at 15:19, 19 February 2025

2025-02-19T15:19:46Z

Ascentadmin at 15:17, 19 February 2025

2025-02-19T15:17:11Z

@@ Line 105: / Line 105: @@
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteOptions.jpg|RouteOptions.jpg]]
 |-
 | colspan="4" | Use Distance: When checked the predictive dispatching will use distance when filling the servicers list.
 |-
 | colspan="4" | Adjust Jobs: When checked the system will move job's schedule date forward when a job is completed early.
@@ Line 111: / Line 111: @@
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteOrder.jpg|RouteOrder.jpg]]
 |-
-| colspan="4" | The Order tab is used to establish the dispatch prediction order.  This order is used to determine which servicer is best qualified for the job. If the distance option is selected, it will use location and qualifications to create the servicer list.
+| colspan="4" | The Order tab is used to establish the dispatch prediction order. This order is used to determine which servicer is best qualified for the job. If the distance option is selected, it will use location and qualifications to create the servicer list.
 |-
 | colspan="4" | &nbsp;
@@ Line 117: / Line 117: @@
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteLegend.jpg|RouteLegend.jpg]]
 |-
-| colspan="4" | &nbsp;
+| colspan="4" | The Legend tab displays a list of all servicers with their pin colors.
 |-
 | colspan="4" | &nbsp;

@@ Line 99: / Line 99: @@
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteNotes.jpg|RouteNotes.jpg]]
 |-
-| colspan="4" | &nbsp;
+| colspan="4" | The Notes tab provides the ability to add and edit job notes.
 |-
 | colspan="4" | &nbsp;
@@ Line 105: / Line 105: @@
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteOptions.jpg|RouteOptions.jpg]]
 |-
-| colspan="4" | &nbsp;
+| colspan="4" | Use Distance: When checked the predictive dispatching will use distance when filling the servicers list.
 |-
-| &nbsp;
+| colspan="4" | Adjust Jobs: When checked the system will move job's schedule date forward when a job is completed early.
 |-
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteOrder.jpg|RouteOrder.jpg]]
 |-
-| colspan="4" | &nbsp;
+| colspan="4" | The Order tab is used to establish the dispatch prediction order.  This order is used to determine which servicer is best qualified for the job. If the distance option is selected, it will use location and qualifications to create the servicer list.
 |-
 | colspan="4" | &nbsp;

@@ Line 103: / Line 103: @@
 | colspan="4" | &nbsp;
 |-
-| class="navigationTitles" colspan="4" id="top" | [[File:RouteProjectedOptions.jpg|RouteOptions.jpg]]
+| class="navigationTitles" colspan="4" id="top" | [[File:RouteOptions.jpg|RouteOptions.jpg]]
 |-
 | colspan="4" | &nbsp;

@@ Line 80: / Line 80: @@
 |-
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteDispatch.jpg|RouteDispatch.jpg]]
 |-
 | colspan="4" | &nbsp;
 |-
-| &nbsp;
+| class="navigationTitles" colspan="4" id="top" | [[File:RouteJob.jpg|RouteJob.jpg]]
 |-
-| class="navigationTitles" colspan="4" id="top" | [[File:RouteJob.jpg|RouteJob.jpg]]
+| colspan="4" | The Job tab provides the ability to edit the job.
 |-
 | colspan="4" | &nbsp;
 |-
-| &nbsp;
+| class="navigationTitles" colspan="4" id="top" | [[File:RouteWO.jpg|RouteWO.jpg]]
 |-
-| class="navigationTitles" colspan="4" id="top" | [[File:RouteWO.jpg|RouteWO.jpg]]
+| colspan="4" | The Work Order tab provides the ability to edit the work order.
 |-
 | colspan="4" | &nbsp;
 |-
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteNotes.jpg|RouteNotes.jpg]]
@@ Line 101: / Line 101: @@
 | colspan="4" | &nbsp;
 |-
-| &nbsp;
+| colspan="4" | &nbsp;
 |-
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteProjectedOptions.jpg|RouteOptions.jpg]]
@@ Line 113: / Line 113: @@
 | colspan="4" | &nbsp;
 |-
-| &nbsp;
+| colspan="4" | &nbsp;
 |-
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteLegend.jpg|RouteLegend.jpg]]

@@ Line 67: / Line 67: @@
 |-
 | colspan="4" style="width: 265px;" | When clicked the Projected Location button, under the Map section, will display a map of dispatch cards where the servicer is expected to be at the current time.&nbsp;
 |-
 | style="width: 265px;" | &nbsp;
@@ Line 80: / Line 76: @@
 ----
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 | colspan="4" | &nbsp;
 |-
 | colspan="4" | &nbsp;
 |-
 | colspan="4" | &nbsp;
 |-
 | colspan="4" | &nbsp;
 |-
 | colspan="4" | &nbsp;
 |-
 | colspan="4" | &nbsp;
 |-
-| colspan="4" | &nbsp;
+| &nbsp;
 |-
 | colspan="4" | &nbsp;

@@ Line 42: / Line 42: @@
 | class="navigationTitles" colspan="4" | Overview
 |-
-| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
+| colspan="4" style="width: 265px;" | When clicked the Current Location button, under the List section, will display a list of dispatch cards where the servicer is on site.&nbsp;
 |-
 | &nbsp;
@@ Line 50: / Line 50: @@
 | class="navigationTitles" colspan="4" | Overview
 |-
-| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
+| colspan="4" style="width: 265px;" | When clicked the Projected Location button, under the List section, will display a list of dispatch cards where the servicer is expected to be at the current time.&nbsp;
 |-
 | &nbsp;
@@ Line 58: / Line 58: @@
 | class="navigationTitles" colspan="4" | Overview
 |-
-| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
+| colspan="4" style="width: 265px;" | When clicked the Current Location button, under the Map section, will display a map of dispatch cards where the servicer is on site.&nbsp;
 |-
 | &nbsp;
@@ Line 66: / Line 66: @@
 | class="navigationTitles" colspan="4" | Overview
 |-
-| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
+| colspan="4" style="width: 265px;" | When clicked the Projected Location button, under the Map section, will display a map of dispatch cards where the servicer is expected to be at the current time.&nbsp;
 |-
 | &nbsp;
 |-
-| class="navigationTitles" colspan="4" id="top" | [[File:RouteAllButton.jpg|RouteAllButton.jpg]]
+| class="navigationTitles" colspan="4" id="top" | &nbsp;
 |-
 | style="width: 265px;" | &nbsp;

@@ Line 3: / Line 3: @@
 |-
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteUnassigned.jpg|RouteUnassigned.jpg]]
 |-
 | class="navigationTitles" colspan="4" | Navigation
 |-
-| colspan="4" style="width: 265px;" | Select Search > Customer > Use the search filters to find the customer > Click the customer in the Result Grid > Click Edit.
+| colspan="4" style="width: 265px;" | Select Dispatch > Route Board
 |-
 | class="navigationTitles" colspan="4" | Overview
 |-
-| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
+| colspan="4" style="width: 265px;" | The Route Board diplays a list of unassigned dispatch cards on load. The list of unassigned dispatch cards can also be loaded by clicking the Unassigned Servicer button.&nbsp;
 |-
 | &nbsp;
@@ Line 65: / Line 67: @@
 |-
 | class="navigationTitles" colspan="4" id="top" | [[File:RouteAllButton.jpg|RouteAllButton.jpg]]
 |-
 | style="width: 265px;" | &nbsp;