Difference between revisions of "Glossary"

Revision as of 15:17, 20 December 2022

Customer Account Manager

Desc here

Active Status

Desc here

Customer Address

Desc here

Customer Billing Contact

Desc here

Customer City

Desc here

Customer Country

Desc here

Customer Email

Desc here

Customer Ext

Desc here

Customer Facebook

Desc here

Customer Fax

Desc here

Customer LinkedIn

Desc here

Customer Name

The name of the organization that will be billed. Jobs can be created without a customer assignmnet, but not billed.

Customer Number

Customer numbers can be used to help identify a customer. Customer number requirement is based on ERP system.

Customer Phone

The customer's business telephone number.

Customer Price Level

The customer's price level. Price level requirement is based on ERP settings.

Customer Salesperson

The salesperson assigned to the customer's account.

Customer State

The customers address state.

Customer Tax Schedule

The customer's tax schedule. This information is assigned at the ERP level and cannot be altered when an ERP is in use.

Customer Tax Exempt Number

If the customer is tax exempt, a value must be used in this field.

Customer Terms

The customer's terms. This information is assigned at the ERP level and cannot be altered when an ERP is in use.

Customer Twitter

The customer's twitter handle.

Customer Zip Code

The customer's address zip code.

Site Clone From: Customer Address

When clicked, this button will clone the customer's address to the site.

Site Clone From: Ship To

When an item is selected, the ship to address will be copied to the site address fields.

Site Name

The name of the site location. This is used to identify the site.

Site Type

Site types are used to organize sites. Site types are not required.

Site Established Date

The date the site was added.

Site Code

The site code can be used to identify the site. It is not required.

Site Address

The physical address for the site. This field is used in dispatching.

Site Chain

The site's chain. Chains are not required.

Site Referral Code

The site's referral code. Referral codes are not required.

Site Store Number

The store number for the site. The store number is directly tied to the Chains feature.

Site SLA

Check this box, if the site qualifies for SLA service.

Site Store Type

The store type for the site. The store number is directly tied to the Chains feature.

Site Priority Code

Desc here

Priority

The default priority that will be used when creating new jobs.

Site Zip Code

The address postal code for the site. This field is used in dispatching.

Map Code

Desc here

Site Branch

The site branch is required if multi-branching is in use.

Site City

The address city for the site. This field is used in dispatching.

Site State

The address state code for the site. This field is used in dispatching.

Site Price Level

The price level that should be used when billing jobs.

Site Latitude

The latitude for the site location.

Site Longitude

The longitude for the site location.

Site Tax Schedule

The site's tax schedule. This information defaults from the customer, but can be different.

Site Main Number

The main business contact telephone number for the site.

Site Fax Number

The site's Fax number.

Site Labor #1

Back office labor transaction entry can include two labor quick buttons. This item will be linked to the first button.

Site Servicer #1

The default primary servicer. New jobs will be automatically assigned to this servicer.

Site Primary Contact

The site's primary contact. Contacts are management using the Contact Mangement system.

Site Labor #2

Back office labor transaction entry can include two labor quick buttons. This item will be linked to the second button.

Site Servicer #2

Desc here

Jobs Move up

Job Number

Used to identify the job.

Job Billed Status

Indicates where the job is in the billing process.

Job Main Number

The job's main contact telephone number

Primary Servicer

The primary servicer for the job.

Job Contact

The site or customer contact assigned to the job.

Job Phone

The contact telephone number for the job.

Job Extension

The extension number for the contact telephone number

Job Contact Email

The email address for the job contact.

SLA

Check this box, if the job qualifies for SLA service. This defaults from the site.

Job Status

Status codes are used to determine the job's position in the work process.

Job Type

Job types are used to organize jobs by type and service types. Job types are tied to the billing sales and cost accounts for transactions.

Account Manager

The account manager for the job.

Received Date

The date the job was received from the customer.

Service Type

Service types are used to organize jobs. Service type are organized by job type.

Salesperson

The salesperson for the job. *Certain ERP systems require a salesperson.

Schedule Date

The date the technician is schedule to do the work.

Schedule Time

The time the technician is schedule to do the work.

SLA Expiration Date

The date the technician has to start the work in order to meet the SLA criteria.

SLA Expiration Time

The time the technician has to start the work in order to meet the SLA criteria.

Payment Method

The default payment method.

Reference Number

The default payment reference number.

Request

Requests are defined using the Request Management feature. The request defines the work requested.

Solution

Solutions are defined using the Solution Management feature. The solution defines the work done to complete the work.

Request Notes

Request notes are used to further define the work requested.

Solution Notes

Solution notes are used to further define the work performed.

Status Bar

The status bar indicates the job's status progress.

Send to Mobile

On save, if this checkbox is checked, the job will be made available in mobile.

Equipment starts here

Equipment Code

Equipment codes are used to identify equipment. Codes can be manually, or automatically assigned.

Equipment Item

Equipment records that are also inventory items will have the Item Code in this field.

Equipment Description

Used to describe the equipment.

Install Date

The date the equipment was installed on site.

Sale Date

The date the equipment was sold to the customer.

Serial Number

The equipment's serial number. This is not required.

Equipment Type

Equipment types are used to organize equipment. Manufacturers are assigned by equipment type.

Labor Warranty Checkbox

When checked, indicates the equipment is covered by a labor warranty.

Labor Warranty Start

The date the labor warranty begins.

Labor Warranty End

The date the labor warranty ends.

Manufacturer

The equipment's manufacturer. Manufacturers are linked to the equipment type. If you do not see the manufacturer in this list, verify that it is linked to the selected equipment type.

Parts Warranty Checkbox

When checked, indicates the equipment is covered by a parts warranty.

Parts Warranty Start

The date the parts warranty begins.

Parts Warranty End

The date the parts warranty ends.

Model

The equipment model. Models are linked to a manufacturer. If the model does not appear in the model drop-list, check the selected manufacturer's setup.

Equipment Position/Locations

Indicates the physical location with the site.

Coverage Date

Desc here

Level

Levels are linked to models. If the leve does not appear in the Level drop-list, check the selected models setup.

Equipment Comment

Comments related to the equipment record.

Company Rep starts here

Representative Number

The representative number can be used to recognize a representative.

Representative Name

The name of the representative.

Representative Type

Types are used to organize representatives.

Commission Rate

If the representative is a salesperson, the commision rate is stored in this field.

Representative Phone

The telephone number used to contact the representative.

Representative Email

The email address used to contact the representative.

Representative Division

If division are in use, the representative division can be assigned.

Representative Address

The mailing address for the representative.

Representative City

the city for the mailing address

Representative State

The state for the mailing address.

Representative Zip

The postal code for the mailing address.

Representative Country

The country for the mailing address.

Contact Section

Contact Name

the contacts full name.

Contact Type

Types can be used to organize contacts.

Contact Established Date

The date the contact record was established.

Contact Title

The contact title. ex: Mr., Mrs.

Contact Salutation

The salutation that should be used when communicating with the contact.

Contact Address

The contacts mailing address.

Contact First Name

the contact's first name.

Contact Last Name

The contact's last name.

Contact City

the city of the mailing address.

Contact State

The state of the mailing address.

Contact Zip

The postal code of the mailing address.

Contact Country

The country of the mailing address.

Contact Email

The contact's email address.

Contact Fax Number

The contact's fax number.

Contact Phone

The contact's telephone number.

Job Type Management Setup here

Job Type Code

Used to recognize the job type.

Job Type Description

Used to describe the job type.

Estimated Hours

The hours estimated to complete the job.

Quoted $s

The dollars quoted for the job.

Opportunity

Marks the job type as a job opportunity.

Job Type All checkbox

Used when searching the job types. When checked it ignores the KPI Call Count and the Opportunity checkboxes.

Service Type Code

Used to identify the service type.

Service Type Desc

Used to describe the service type.

KPI Call Count

When checked the jobs assigned the job type will be counted in the KPI analytics.

Assigned Button

when clicked, displays all the service types assigned to the job type.

Not Assigned Button

When clicked, displays all the service types not assigned to the job type.

Remove all Assignments

When clicked, removes all service type assignments from the job type.

Cost Type Description

Used to describe the cost type.

Classification

The classification is used in sales and cost account assignments.

Subclass

The sub-classification is used in sales and cost account assignments.

Cost Type Labor checkbox

When checked, indicates that the cost type can be used for labor transactions.

Cost Type Inventory checkbox

When checked, indicates that the cost type can be used for inventory transactions.

Cost Type Purchases checkbox

When checked, indicates that the cost type can be used for purchase transactions.

Revenue Account

The sales account that will be assigned to transactions assigned this job type and cost type.

Revenue subaccount

The sales sub-account that will be assigned to transactions assigned this job type and cost type.

Cost Type Cost Account

The cost account that will be assigned to transactions assigned this job type and cost type.

Cost Type Cost subaccount

The cost sub-account that will be assigned to transactions assigned this job type and cost type.

Item Maintenance here

Item Type

Indicates the type of Item.

Item Code

Used to identify the item.

Item Description

Describes the item. This information comes from the ERP system.

Use in Mobile

When checked, the item will be available for use in mobile.

Mobile Button

When checked, a mobile button will be made available in mobile for quick entry.

Cost Type

The cost type assignments for the item.

Product Line

The item's product line.

Sales UOM

The item's unit of measure.

Tax Class

The item's task class.

Warehouse

The item's default warehouse.

Unit Price

Desc here

Trade Discount

When checked, discounts are allowed.

Commissionable

When checked the item is commissionable.

Split Commission

When checked, commission on the item can be slit.

Price Code

The item's price code. The price code is used when calculating transaction pricing.

Unit Cost

The item's cost.

Short Description

A short description for the item.

Equipment Build checkbox

When checked, an equipment record will be generated each time the item is billed.

Inventory Item Prefix

Used for equipment auto numbering. If a matrix is in use that calls for this prefix, the system will use the value in this field.

Agreement Type

Used to organize agreements by type. Agreement types are also used to establish setting for agreements by default.

Allocation

Displays the allocation assigned to the selected agreement type.

Reporting Groups

Desc here

Equipment Build Comment

Fills the comment field on the equipment record when built.

Priority Code

Priority codes are used to establish the response time when scheduling jobs.

Priority Code Description

Describe the priority.

Response Time

Indicates the number of hours between the received time and the schedule time.

SLA

When checked, indicates the priority is an SLA code. Only priority codes marked SLA will appear for jobs created on and SLA site.

SLA Expiration

The number of hours that are required to meet the SLA deadline.

Day of the Week

When checked, indicates that jobs can be schedules on that day of the week.

Priority Start Time

Indicated the earliest time a job can be scheduled on each day of the week.

Priority End Time

Indicates the latest time a job can be scheduled on each day of the week.

Manufacturer Code

Desc here

Manufacturer Description

Desc here

Manufacturer Prefix

Desc here

Model Code

Desc here

Model Description

Desc here

Model Prefix

Desc here

Level Code

Desc here

Level Description

Desc here

Level Prefix

Desc here

Level Type

Desc here

Equipment Type Code

Desc here

Equipment Type Description

Desc here

Equipment Type Prefix

Desc here

Location

Desc here

Site Type Code

Desc here

Site Type Description

Desc here

Site Type Message

Desc here

Chain Name

Desc here

Chain SLA

Desc here

Inbound Path

Desc here

Outbound Path

Desc here

Store Type Code

Desc here

Store Type Name

Desc here

Agreement Type Code

Desc here

Agreement Type Description

Desc here

Agreement Contract Months

Desc here

Agreement Cover Parts

Desc here

Agreement Cover Labor

Desc here

SLA

Desc here

SLA Priority

Desc here

Agreement Message

Desc here

Labor Hours Budget

Desc here

Parts Dollars Budget

Desc here

Agreement Type Percent >=

Desc here

Agreement Type Dollars >=

Desc here

Agreement Type PIO Billable

Desc here

Agreement Type PIO Frequency

Desc here

Agreement Type PIO Tax Class

Desc here

Agreement Type PIO Allocation

Desc here

Agreement Type PIO Deferred Revenues

Desc here

Agreement Type PIO Pricing Method

Desc here

Agreement Type PIO Pricing

Desc here

Agreement Type PIO Include Site Details on Invoice

Desc here

Agreement Type PIO Include Equipment Details on Invoice

Desc here

Agreement Type PIO Include Site Summary on Invoice

Desc here

Agreement Type PIO Include Equipment Summary on Invoice

Desc here

Agreement Renewable

Desc here

Agreement Renewal Months

Desc here

Agreement Renew As

Desc here

Agreement Type PRO Include Site Details on Invoice

Desc here

Agreement Type PRO Include Equipment Details on Invoice

Desc here

Agreement Type PRO Include Site Summary on Invoice

Desc here

Agreement Type PRO Include Equipment Summary on Invoice

Desc here

Allocations Description

Desc here

Allocations Revenue Type

Desc here

Allocations Pricing Method

Desc here

Allocations Price

Desc here

Allocations Type

Desc here

Allocations Miscellaneous Item

Desc here

Allocations Account

Desc here

Allocations Amount

Desc here

Servicers Start Here

Service Number

Desc here

Employee Number

Desc here

Subcontractor

Desc here

Servicer Name

Desc here

Vendor

Desc here

Servicer Address

Desc here

Servicer Billing Rate

Desc here

Servicer PO Required

Desc here

Servicer Hourly Cost

Desc here

Insurance Certificate on File

Desc here

Servicer Burden

Desc here

Certificate File Name

Desc here

Servicer City

Desc here

Servicer Warehouse

Desc here

Servicer Terms

Desc here

Servicer State

Desc here

Servicer Zip

Desc here

Servicer Email

Desc here

Servicer Mobile checkbox

Desc here

Servicer Country

Desc here

Servicer Established Date

Desc here

Servicer User List

Desc here

Servicer Phone

Desc here

Servicer Image File

Desc here

Service Dispatch Batch

Desc here

Servicer Tom Tom ID

Desc here

Servicer User Map Pin

Desc here

Override Job Number

Desc here

Send Job Email

Desc here

Job Next Number

Desc here

Job Number Length

Desc here

Job Number Leading Characters

Desc here

Default Code - New

Desc here

Default Code - Dispatched

Desc here

Default Code - Departure

Desc here

Default Code - Arrival

Desc here

Default Code - Field Completed

Desc here

Default Code - Cancelled

Desc here

Default Code - On Hold

Desc here

Default Code - Back Office Completed

Desc here

Setup Equipment Defaults Warranty Based On

Sales Date or Invoice Date

Setup Allocation Based On

Inventory Item or Model

Tax on Customer

Desc here

Multi-Branch

Desc here

Mutli-Branch Segment

Desc here

Sales Account

Desc here

Cost Account

Desc here

Require Sales Tax

Desc here

Non-Tax Schedule

Desc here

Include Request

Desc here

Include Request Notes

Desc here

Include Solution

Desc here

Include Solution Notes

Desc here

Include Job Notes

Desc here

Next Batch Number

Desc here

PM Defaults Include Site info as comment

Desc here

PM Defaults Include Equipment info as comment

Desc here

Agreement Setup Auto Number

Desc here

Agreeement Setup Number Length

Desc here

Planned Billing Auto Process

Desc here

Processing Date

Desc here

Deferred Revenue Auto Process

Desc here

Agreement Renewals Auto Process

Desc here

Agreement Type PRO Include Site Details on Invoice

Desc here

Agreement Type PRO Include Equipment Details on Invoice

Desc here

Agreement Type PRO Include Site Summary on Invoice

Desc here

Agreement Type PRO Include Equipment Summary on Invoice

Desc here

Deferred Revenue Account

Desc here

Item

Desc here: What is an item and how is it used in the system.

Transaction Date

Desc here

Transaction Type

Desc here

Transaction Billed Status

Desc here

KPI Fields here

Departure Date

Desc here

Departure Time

Desc here

Job Start Date

Desc here

Job Start Time

Desc here

Job Complete Date

Desc here

Job Complete Time

Desc here

Job Revenues

Desc here

Job Elapse Time

Desc here

Job Repair Time

Desc here

Job Response Time

Desc here

Job Profit

Desc here

KPI Job Invoice Status

Desc here

KPI Invoice Date

Desc here

Work Order Complete Time

Desc here

Work Order Number

Desc here

Work Order Status

Desc here

Work Order Description

Desc here

Purchase Order Number

Desc here

Work Order Agreement Labor

Desc here

Work Order Agreement Parts

Desc here

Dollars Estimate

Desc here

Work Order Completed Date

Desc here

Approved

Desc here

Note Category

Desc here

Note Content

Desc here

Internal Note

Desc here

Print Note on Ticket

Desc here

Task Type

Desc here

Task Status

Desc here

Task Details

Desc here

Task URL

Desc here

Task Notes

Desc here

Task Due Date

Desc here

Task Due Time

Desc here

Task Assignment Type

Desc here

Task Assigned To

Desc here

Task Email

Desc here

Task Text Phone

Desc here

Source Name

Desc here

Document Description

Desc here

Opt Out

Desc here

Contact by Phone

Desc here

Contact by Email

Desc here

Contact by Mail

Desc here

Contact by Fax

Desc here

Contact Twitter

Desc here

Contact LinkedIn

Desc here

Contact Teams

Desc here

Contact Web

Desc here

Dispatch Number

Desc here

Dispatch Card Number

Desc here

Servicer

Desc here (What is)

Primary Dispatch Card

Once a job is created, the primary dispatch card is created. Users can also generate additional dispatch cards.

Dispatch Card Status

The status assigned to the individual dispatch card.

Dispatch Card Priority

The priority assigned to the dispatch card.

Dispatch Card Schedule Date

The dispatch schedule date.

Dispatch Card Schedule Time

Desc here

Agreements start here

Agreement Number

Desc here

Agreement Billable

Desc here

Agreement Pricing Method

Desc here

Equipment (What is it)

Desc here

Agreement Status Code

Desc here

Agreement Billable

Desc here

Agreement Pricing Method

Desc here

Agreement Frequency

Desc here

Agreement Tax Class

Desc here

Agreement Contact

Desc here

Agreement Salesperson

Desc here

Agreement Commission Rate

Desc here

Agreement Purchase Order

Desc here

Agreement Price Level

Desc here

Agreement Billing Total

Desc here

Agreement Revenues Total

Desc here

Agreement Def Revenues Total

Desc here

Agreement Renewable

Desc here

Agreement Renew As

Desc here

Agreement Renewal Text

Desc here

Agreement Renewal Months

Desc here

Agreement Renewal Method

Desc here

Agreement Auto Renew %

Desc here

Agreement Renewal Amount

Desc here

Agreement Last Increase

Desc here

Agreement Gross Profit Contract Term to Date

Desc here

Agreement Gross Profit Contact Billed to Date

Desc here

Agreement Labor Hours Budget

Desc here

Agreement Labor Budget Hours Used to Date

Desc here

Agreement Hours Balance

Desc here

Agreement Labor Budget Used %

Desc here

Agreement Labor Budget Balance %

Desc here

Agreement Parts Budget

Desc here

Agreement Parts Billed to Date

Desc here

Agreement Parts Budget Balance

Desc here

Agreement Parts Budget Used %

Desc here

Agreement Parts Budget Balance %

Desc here

Planned Maintenance Type

Desc here

Planned Maintenance ID

Desc here

Planned Maintenance Description

Desc here

Material Group Code

Desc here

Planned Maintenance Task Code

Desc here

Mobile Data Entry Starts Here

Mobile Labor Transaction Entry - Servicer

Desc here

Mobile Labor Transaction Entry - Item

Desc here

Mobile Labor Transaction Entry - Item Description

Desc here

Mobile Labor Transaction Entry - Transaction Date

Desc here

Mobile Labor Transaction Entry - Start Time

Desc here

Mobile Labor Transaction Entry - End Time

Desc here

Mobile Labor Transaction Entry- Rate

Desc here

Mobile Labor Transaction Entry - Number of Units

Desc here

Mobile Labor Transaction Entry - Hidden

Desc here

Mobile Materials Transaction Entry - Servicer

Desc here

Mobile Materials Transaction Entry - Item

Desc here

Mobile Materials Transaction Entry - Description

Desc here

Mobile Materials Transaction Entry - Date

Desc here

Mobile Materials Transaction Entry - Number of Units

Desc here

Mobile Materials Transaction Entry - Price

Desc here

Mobile Materials Transaction Entry - Hidden

Desc here

Mobile Materials Transaction Entry - Vendor

Desc here

Received Time

Desc here

Transaction Description

Desc here

Cost Type (What is it)

Desc here

Transaction Covered

Desc here

Transaction Taxable

Desc here

Mobile Work Order View - Covered Labor

Desc here

Mobile Work Order View - Covered Parts

Desc here

Transaction End Date

Desc here

Extended Price

Desc here

Job Notes

Desc here

Difference between revisions of "Glossary"

Revision as of 15:17, 20 December 2022

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@@ Line 72: / Line 72: @@
 | colspan="1" style="width: 706px;" | <div class="fieldHeader">Customer Name</div>
 |-
-| Desc here
+| The name of the organization that will be billed.  Jobs can be created without a customer assignmnet, but not billed.
 |-
 | colspan="1" style="width: 706px;" | <div id="customer_number">&nbsp;</div>
@@ Line 78: / Line 78: @@
 | colspan="1" style="width: 706px;" | <div class="fieldHeader">Customer Number</div>
 |-
-| Desc here
+| Customer numbers can be used to help identify a customer. Customer number requirement is based on ERP system.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customerphone">&nbsp;</div>
@@ Line 84: / Line 84: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Phone</div>
 |-
-| Desc here
+| The customer's business telephone number.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customerpricelevel">&nbsp;</div>
@@ Line 90: / Line 90: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Price Level</div>
 |-
-| Desc here
+| The customer's price level.  Price level requirement is based on ERP settings.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customersalesperson">&nbsp;</div>
@@ Line 96: / Line 96: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Salesperson</div>
 |-
-| Desc here
+| The salesperson assigned to the customer's account.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customerstate">&nbsp;</div>
@@ Line 102: / Line 102: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer State</div>
 |-
-| Desc here
+| The customers address state.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customertaxschedule">&nbsp;</div>
@@ Line 108: / Line 108: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Tax Schedule</div>
 |-
-| Desc here
+| The customer's tax schedule.  This information is assigned at the ERP level and cannot be altered when an ERP is in use.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customertaxexemptno">&nbsp;</div>
@@ Line 114: / Line 114: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Tax Exempt Number</div>
 |-
-| Desc here
+| If the customer is tax exempt, a value must be used in this field.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customerterms">&nbsp;</div>
@@ Line 120: / Line 120: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Terms</div>
 |-
-| Desc here
+| The customer's terms.  This information is assigned at the ERP level and cannot be altered when an ERP is in use.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customertwitter">&nbsp;</div>
@@ Line 126: / Line 126: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Twitter</div>
 |-
-| Desc here
+| The customer's twitter handle.
 |-
 | colspan="1" style="width: 1538px;" | <div id="customerzip">&nbsp;</div>
@@ Line 132: / Line 132: @@
 | colspan="1" style="width: 1538px;" | <div class="fieldHeader">Customer Zip Code</div>
 |-
-| Desc here
+| The customer's address zip code.
 |-
 | <div id="site_CloneAddress">&nbsp;</div>
@@ Line 138: / Line 138: @@
 | <div class="fieldHeader">Site Clone From: Customer Address</div>
 |-
-| Desc here
+| When clicked, this button will clone the customer's address to the site.
 |-
 | <div id="site_CloneShipTo">&nbsp;</div>
@@ Line 144: / Line 144: @@
 | <div class="fieldHeader">Site Clone From: Ship To</div>
 |-
-| Desc here
+| When an item is selected, the ship to address will be copied to the site address fields.
 |-
 | <div id="site_Name">&nbsp;</div>
@@ Line 150: / Line 150: @@
 | <div class="fieldHeader">Site Name</div>
 |-
-| Desc here
+| The name of the site location. This is used to identify the site.
 |-
 | <div id="site_Type">&nbsp;</div>
@@ Line 156: / Line 156: @@
 | <div class="fieldHeader">Site Type</div>
 |-
-| Desc here
+| Site types are used to organize sites. Site types are not required.
 |-
 | <div id="site_EST">&nbsp;</div>
@@ Line 162: / Line 162: @@
 | <div class="fieldHeader">Site Established&nbsp;Date</div>
 |-
-| Desc here
+| The date the site was added.
 |-
 | <div id="site_Code">&nbsp;</div>
@@ Line 168: / Line 168: @@
 | <div class="fieldHeader">Site Code</div>
 |-
-| Desc here
+| The site code can be used to identify the site.  It is not required.
 |-
 | <div id="site_Address">&nbsp;</div>
@@ Line 174: / Line 174: @@
 | <div class="fieldHeader">Site Address</div>
 |-
-| Desc here
+| The physical address for the site.  This field is used in dispatching.
 |-
 | <div id="site_Chain">&nbsp;</div>
@@ Line 180: / Line 180: @@
 | <div class="fieldHeader">Site Chain</div>
 |-
-| Desc here
+| The site's chain.  Chains are not required.
 |-
 | <div id="site_Referral">&nbsp;</div>
@@ Line 186: / Line 186: @@
 | <div class="fieldHeader">Site Referral Code</div>
 |-
-| Desc here
+| The site's referral code.  Referral codes are not required.
 |-
 | <div id="site_StoreNo">&nbsp;</div>
@@ Line 192: / Line 192: @@
 | <div class="fieldHeader">Site Store Number</div>
 |-
-| Desc here
+| The store number for the site.  The store number is directly tied to the Chains feature.
 |-
 | <div id="site_SLA">&nbsp;</div>
@@ Line 198: / Line 198: @@
 | <div class="fieldHeader">Site SLA</div>
 |-
-| Desc here
+| Check this box, if the site qualifies for SLA service.
 |-
 | <div id="site_StoreType">&nbsp;</div>
@@ Line 204: / Line 204: @@
 | <div class="fieldHeader">Site Store Type</div>
 |-
-| Desc here
+| The store type for the site.  The store number is directly tied to the Chains feature.
 |-
 | <div id="site_Priority">&nbsp;</div>
@@ Line 216: / Line 216: @@
 | <div class="fieldHeader">Priority</div>
 |-
-| Desc here (What is it)
+| The default priority that will be used when creating new jobs.
 |-
 | <div id="site_Zip">&nbsp;</div>
@@ Line 222: / Line 222: @@
 | <div class="fieldHeader">Site Zip Code</div>
 |-
-| Desc here
+| The address postal code for the site.  This field is used in dispatching.
 |-
 | <div id="site_MapCode">&nbsp;</div>
@@ Line 234: / Line 234: @@
 | <div class="fieldHeader">Site Branch</div>
 |-
-| Desc here
+| The site branch is required if multi-branching is in use.
 |-
 | <div id="site_City">&nbsp;</div>
@@ Line 240: / Line 240: @@
 | <div class="fieldHeader">Site City</div>
 |-
-| Desc here
+| The address city for the site.  This field is used in dispatching.
 |-
 | <div id="site_State">&nbsp;</div>
@@ Line 246: / Line 246: @@
 | <div class="fieldHeader">Site State</div>
 |-
-| Desc here
+| The address state code for the site.  This field is used in dispatching.
 |-
 | <div id="site_PriceLevels">&nbsp;</div>
@@ Line 252: / Line 252: @@
 | <div class="fieldHeader">Site Price Level</div>
 |-
-| Desc here
+| The price level that should be used when billing jobs.
 |-
 | <div id="site_Lat">&nbsp;</div>
@@ Line 258: / Line 258: @@
 | <div class="fieldHeader">Site Latitude</div>
 |-
-| Desc here
+| The latitude for the site location.
 |-
 | <div id="site_Long">&nbsp;</div>
@@ Line 264: / Line 264: @@
 | <div class="fieldHeader">Site Longitude</div>
 |-
-| Desc here
+| The longitude for the site location.
 |-
 | <div id="site_TaxSchedule">&nbsp;</div>
@@ Line 270: / Line 270: @@
 | <div class="fieldHeader">Site Tax Schedule</div>
 |-
-| Desc here
+| The site's tax schedule.  This information defaults from the customer, but can be different.
 |-
 | <div id="site_MainNo">&nbsp;</div>
@@ Line 276: / Line 276: @@
 | <div class="fieldHeader">Site&nbsp;Main Number</div>
 |-
-| Desc here
+| The main business contact telephone number for the site.
 |-
 | <div id="site_Fax">&nbsp;</div>
@@ Line 282: / Line 282: @@
 | <div class="fieldHeader">Site Fax Number</div>
 |-
-| Desc here
+| The site's Fax number.
 |-
 | <div id="site_Labor1">&nbsp;</div>
@@ Line 288: / Line 288: @@
 | <div class="fieldHeader">Site Labor #1</div>
 |-
-| Desc here
+| Back office labor transaction entry can include two labor quick buttons.  This item will be linked to the first button.
 |-
 | <div id="site_Servicer1">&nbsp;</div>
@@ Line 294: / Line 294: @@
 | <div class="fieldHeader">Site Servicer #1</div>
 |-
-| Desc here
+| The default primary servicer.  New jobs will be automatically assigned to this servicer.
 |-
 | <div id="site_PContact">&nbsp;</div>
@@ Line 300: / Line 300: @@
 | <div class="fieldHeader">Site Primary Contact</div>
 |-
-| Desc here
+| The site's primary contact.  Contacts are management using the Contact Mangement system.
 |-
 | <div id="site_Labor2">&nbsp;</div>
@@ Line 306: / Line 306: @@
 | <div class="fieldHeader">Site Labor #2</div>
 |-
-| Desc here
+| Back office labor transaction entry can include two labor quick buttons.  This item will be linked to the second button.
 |-
 | <div id="site_Servicer2">&nbsp;</div>
@@ Line 320: / Line 320: @@
 | <div class="fieldHeader">Job Number</div>
 |-
-| Desc here
+| Used to identify the job.
 |-
 | <div id="job_billed">&nbsp;</div>
@@ Line 326: / Line 326: @@
 | <div class="fieldHeader">Job Billed Status</div>
 |-
-| Desc here
+| Indicates where the job is in the billing process.
 |-
 | <div id="job_mainno">&nbsp;</div>
@@ Line 332: / Line 332: @@
 | <div class="fieldHeader">Job Main Number</div>
 |-
-| Desc here
+| The job's main contact telephone number
 |-
 | <div id="primaryservicer">&nbsp;</div>
@@ Line 338: / Line 338: @@
 | <div class="fieldHeader">Primary Servicer</div>
 |-
-| Desc here
+| The primary servicer for the job.
 |-
 | <div id="job_contact">&nbsp;</div>
@@ Line 344: / Line 344: @@
 | <div class="fieldHeader">Job Contact</div>
 |-
-| Desc here
+| The site or customer contact assigned to the job.
 |-
 | <div id="job_phone">&nbsp;</div>
@@ Line 350: / Line 350: @@
 | <div class="fieldHeader">Job Phone</div>
 |-
-| Desc here
+| The contact telephone number for the job.
 |-
 | <div id="job_ext">&nbsp;</div>
@@ Line 356: / Line 356: @@
 | <div class="fieldHeader">Job Extension</div>
 |-
-| Desc here
+| The extension number for the contact telephone number
 |-
 | <div id="job_contactemail">&nbsp;</div>
@@ Line 362: / Line 362: @@
 | <div class="fieldHeader">Job Contact Email</div>
 |-
-| Desc here
+| The email address for the job contact.
 |-
 | <div id="job_sla">&nbsp;</div>
@@ Line 368: / Line 368: @@
 | <div class="fieldHeader">SLA</div>
 |-
-| Desc here (What is)
+| Check this box, if the job qualifies for SLA service. This defaults from the site.
 |-
 | <div id="job_status">&nbsp;</div>
@@ Line 374: / Line 374: @@
 | <div class="fieldHeader">Job Status</div>
 |-
-| Desc here
+| Status codes are used to determine the job's position in the work process.
 |-
 | <div id="jobType">&nbsp;</div>
@@ Line 380: / Line 380: @@
 | <div class="fieldHeader">Job Type</div>
 |-
-| Desc here
+| Job types are used to organize jobs by type and service types. Job types are tied to the billing sales and cost accounts for transactions.
 |-
 | <div id="job_acctmanager">&nbsp;</div>
@@ Line 386: / Line 386: @@
 | <div class="fieldHeader">Account Manager</div>
 |-
-| Desc here
+| The account manager for the job.
 |-
 | <div id="job_receiveddate">&nbsp;</div>
@@ Line 392: / Line 392: @@
 | <div class="fieldHeader">Received Date</div>
 |-
-| Desc here
+| The date the job was received from the customer.
 |-
 | <div id="job_servicetype">&nbsp;</div>
@@ Line 398: / Line 398: @@
 | <div class="fieldHeader">Service Type</div>
 |-
-| Desc here
+| Service types are used to organize jobs.  Service type are organized by job type.
 |-
 | <div id="job_saleperson">&nbsp;</div>
@@ Line 404: / Line 404: @@
 | <div class="fieldHeader">Salesperson</div>
 |-
-| Desc here
+| The salesperson for the job.  *Certain ERP systems require a salesperson.
 |-
 | <div id="job_scheduledate">&nbsp;</div>
@@ Line 410: / Line 410: @@
 | <div class="fieldHeader">Schedule Date</div>
 |-
-| Desc here
+| The date the technician is schedule to do the work.
 |-
 | <div id="job_scheduletime">&nbsp;</div>
@@ Line 416: / Line 416: @@
 | <div class="fieldHeader">Schedule Time</div>
 |-
-| Desc here
+| The time the technician is schedule to do the work.
 |-
 | <div id="job_slaExp">&nbsp;</div>
@@ Line 422: / Line 422: @@
 | <div class="fieldHeader">SLA Expiration Date</div>
 |-
-| Desc here
+| The date the technician has to start the work in order to meet the SLA criteria.
 |-
 | <div id="job_slaExpTime">&nbsp;</div>
@@ Line 428: / Line 428: @@
 | <div class="fieldHeader">SLA Expiration Time</div>
 |-
-| Desc here
+| The time the technician has to start the work in order to meet the SLA criteria.
 |-
 | <div id="job_pmtmethod">&nbsp;</div>
@@ Line 434: / Line 434: @@
 | <div class="fieldHeader">Payment Method</div>
 |-
-| Desc here
+| The default payment method.
 |-
 | <div id="job_refno">&nbsp;</div>
@@ Line 440: / Line 440: @@
 | <div class="fieldHeader">Reference Number</div>
 |-
-| Desc here
+| The default payment reference number.
 |-
 | <div id="job_request">&nbsp;</div>
@@ Line 446: / Line 446: @@
 | <div class="fieldHeader">Request</div>
 |-
-| Desc here
+| Requests are defined using the Request Management feature. The request defines the work requested.
 |-
 | <div id="job_solution">&nbsp;</div>
@@ Line 452: / Line 452: @@
 | <div class="fieldHeader">Solution</div>
 |-
-| Desc here
+| Solutions are defined using the Solution Management feature.  The solution defines the work done to complete the work.
 |-
 | <div id="job_requestnote">&nbsp;</div>
@@ Line 458: / Line 458: @@
 | <div class="fieldHeader">Request Notes</div>
 |-
-| Desc here
+| Request notes are used to further define the work requested.
 |-
 | <div id="job_solutionnotes">&nbsp;</div>
@@ Line 464: / Line 464: @@
 | <div class="fieldHeader">Solution Notes</div>
 |-
-| Desc here
+| Solution notes are used to further define the work performed.
 |-
 | <div id="job_statusbar">&nbsp;</div>
@@ Line 470: / Line 470: @@
 | <div class="fieldHeader">Status Bar</div>
 |-
-| Desc here
+| The status bar indicates the job's status progress.
 |-
 | <div id="job_sendtomobile">&nbsp;</div>
@@ Line 476: / Line 476: @@
 | <div class="fieldHeader">Send to Mobile</div>
 |-
-| Desc here
+| On save, if this checkbox is checked, the job will be made available in mobile.
 |-
 | Equipment starts here
@@ Line 484: / Line 484: @@
 | <div class="fieldHeader">Equipment Code</div>
 |-
-| Desc here
+| Equipment codes are used to identify equipment.  Codes can be manually, or automatically assigned.
 |-
 | <div id="equip_item">&nbsp;</div>
@@ Line 490: / Line 490: @@
 | <div class="fieldHeader">Equipment Item</div>
 |-
-| Desc here
+| Equipment records that are also inventory items will have the Item Code in this field.
 |-
 | <div id="equip_description">&nbsp;</div>
@@ Line 496: / Line 496: @@
 | <div class="fieldHeader">Equipment Description</div>
 |-
-| Desc here
+| Used to describe the equipment.
 |-
 | <div id="equip_installdate">&nbsp;</div>
@@ Line 502: / Line 502: @@
 | <div class="fieldHeader">Install Date</div>
 |-
-| Desc here
+| The date the equipment was installed on site.
 |-
 | <div id="equip_saledate">&nbsp;</div>
@@ Line 508: / Line 508: @@
 | <div class="fieldHeader">Sale Date</div>
 |-
-| Desc here
+| The date the equipment was sold to the customer.
 |-
 | <div id="equip_serialno">&nbsp;</div>
@@ Line 514: / Line 514: @@
 | <div class="fieldHeader">Serial Number</div>
 |-
-| Desc here
+| The equipment's serial number.  This is not required.
 |-
 | <div id="equip_type">&nbsp;</div>
@@ Line 520: / Line 520: @@
 | <div class="fieldHeader">Equipment Type</div>
 |-
-| Desc here
+| Equipment types are used to organize equipment.  Manufacturers are assigned by equipment type.
 |-
 | <div id="equip_warrlabor">&nbsp;</div>
 |-
-| <div class="fieldHeader">Labor Warranty</div>
+| <div class="fieldHeader">Labor Warranty Checkbox</div>
 |-
-| Desc here
+| When checked, indicates the equipment is covered by a labor warranty.
 |-
 | <div id="equip_warrlaborstart">&nbsp;</div>
@@ Line 532: / Line 532: @@
 | <div class="fieldHeader">Labor Warranty Start</div>
 |-
-| Desc here
+| The date the labor warranty begins.
 |-
 | <div id="equip_warrlaborend">&nbsp;</div>
@@ Line 538: / Line 538: @@
 | <div class="fieldHeader">Labor Warranty End</div>
 |-
-| Desc here
+| The date the labor warranty ends.
 |-
 | <div id="equip_manufacturer">&nbsp;</div>
@@ Line 544: / Line 544: @@
 | <div class="fieldHeader">Manufacturer</div>
 |-
-| Desc here
+| The equipment's manufacturer.  Manufacturers are linked to the equipment type.  If you do not see the manufacturer in this list, verify that it is linked to the selected equipment type.
 |-
 | <div id="equip_warrparts">&nbsp;</div>
 |-
-| <div class="fieldHeader">Parts Warranty</div>
+| <div class="fieldHeader">Parts Warranty Checkbox</div>
 |-
-| Desc here
+| When checked, indicates the equipment is covered by a parts warranty.
 |-
 | <div id="equip_warrpartsstart">&nbsp;</div>
@@ Line 556: / Line 556: @@
 | <div class="fieldHeader">Parts Warranty Start</div>
 |-
-| Desc here
+| The date the parts warranty begins.
 |-
 | <div id="equip_warrpartsend">&nbsp;</div>
@@ Line 562: / Line 562: @@
 | <div class="fieldHeader">Parts Warranty End</div>
 |-
-| Desc here
+| The date the parts warranty ends.
 |-
 | <div id="equip_mode">&nbsp;</div>
@@ Line 568: / Line 568: @@
 | <div class="fieldHeader">Model</div>
 |-
-| Desc here
+| The equipment model. Models are linked to a manufacturer.  If the model does not appear in the model drop-list, check the selected manufacturer's setup.
 |-
 | <div id="equip_positionLocation">&nbsp;</div>
@@ Line 574: / Line 574: @@
 | <div class="fieldHeader">Equipment&nbsp;Position/Locations</div>
 |-
-| Desc here
+| Indicates the physical location with the site.
 |-
 | <div id="equip_coverageDate">&nbsp;</div>
@@ Line 586: / Line 586: @@
 | <div class="fieldHeader">Level</div>
 |-
-| Desc here
+| Levels are linked to models.  If the leve does not appear in the Level drop-list, check the selected models setup.
 |-
 | <div id="equip_comment">&nbsp;</div>
@@ Line 592: / Line 592: @@
 | <div class="fieldHeader">Equipment Comment</div>
 |-
-| Desc here
+| Comments related to the equipment record.
 |-
 | Company Rep starts here
@@ Line 600: / Line 600: @@
 | <div class="fieldHeader">Representative Number</div>
 |-
-| Desc here
+| The representative number can be used to recognize a representative.
 |-
 | <div id="corep_repname">&nbsp;</div>
@@ Line 606: / Line 606: @@
 | <div class="fieldHeader">Representative Name</div>
 |-
-| Desc here
+| The name of the representative.
 |-
 | <div id="corep_reptype">&nbsp;</div>
@@ Line 612: / Line 612: @@
 | <div class="fieldHeader">Representative Type</div>
 |-
-| Desc here
+| Types are used to organize representatives.
 |-
 | <div id="corep_commrate">&nbsp;</div>
@@ Line 618: / Line 618: @@
 | <div class="fieldHeader">Commission Rate</div>
 |-
-| Desc here
+| If the representative is a salesperson, the commision rate is stored in this field.
 |-
 | <div id="corep_repphone">&nbsp;</div>
@@ Line 624: / Line 624: @@
 | <div class="fieldHeader">Representative Phone</div>
 |-
-| Desc here
+| The telephone number used to contact the representative.
 |-
 | <div id="corep_repemail">&nbsp;</div>
@@ Line 630: / Line 630: @@
 | <div class="fieldHeader">Representative Email</div>
 |-
-| Desc here
+| The email address used to contact the representative.
 |-
 | <div id="corep_repdivision">&nbsp;</div>
@@ Line 636: / Line 636: @@
 | <div class="fieldHeader">Representative Division</div>
 |-
-| Desc here
+| If division are in use, the representative division can be assigned.
 |-
 | <div id="corep_repaddress">&nbsp;</div>
@@ Line 642: / Line 642: @@
 | <div class="fieldHeader">Representative Address</div>
 |-
-| Desc here
+| The mailing address for the representative.
 |-
 | <div id="corep_city">&nbsp;</div>
@@ Line 648: / Line 648: @@
 | <div class="fieldHeader">Representative City</div>
 |-
-| Desc here
+| the city for the mailing address
 |-
 | <div id="corep_state">&nbsp;</div>
@@ Line 654: / Line 654: @@
 | <div class="fieldHeader">Representative State</div>
 |-
-| Desc here
+| The state for the mailing address.
 |-
 | <div id="corep_zip">&nbsp;</div>
@@ Line 660: / Line 660: @@
 | <div class="fieldHeader">Representative Zip</div>
 |-
-| Desc here
+| The postal code for the mailing address.
 |-
 | <div id="corep_country">&nbsp;</div>
@@ Line 666: / Line 666: @@
 | <div class="fieldHeader">Representative Country</div>
 |-
-| Desc here
+| The country for the mailing address.
 |-
 | Contact Section
@@ Line 674: / Line 674: @@
 | <div class="fieldHeader">Contact Name</div>
 |-
-| Desc here
+| the contacts full name.
 |-
 | <div id="contact_Type">&nbsp;</div>
@@ Line 680: / Line 680: @@
 | <div class="fieldHeader">Contact Type</div>
 |-
-| Desc here
+| Types can be used to organize contacts.
 |-
 | <div id="contact_estDate">&nbsp;</div>
@@ Line 686: / Line 686: @@
 | <div class="fieldHeader">Contact Established Date</div>
 |-
-| Desc here
+| The date the contact record was established.
 |-
 | <div id="contact_Title">&nbsp;</div>
@@ Line 692: / Line 692: @@
 | <div class="fieldHeader">Contact Title</div>
 |-
-| Desc here
+| The contact title. ex: Mr., Mrs.
 |-
 | <div id="contact_Salutation">&nbsp;</div>
@@ Line 698: / Line 698: @@
 | <div class="fieldHeader">Contact Salutation</div>
 |-
-| Desc here
+| The salutation that should be used when communicating with the contact.
 |-
 | <div id="contact_address">&nbsp;</div>
@@ Line 704: / Line 704: @@
 | <div class="fieldHeader">Contact Address</div>
 |-
-| Desc here
+| The contacts mailing address.
 |-
 | <div id="contact_firstName">&nbsp;</div>
@@ Line 710: / Line 710: @@
 | <div class="fieldHeader">Contact First Name</div>
 |-
-| Desc here
+| the contact's first name.
 |-
 | <div id="contact_lastName">&nbsp;</div>
@@ Line 716: / Line 716: @@
 | <div class="fieldHeader">Contact Last Name</div>
 |-
-| Desc here
+| The contact's last name.
 |-
 | <div id="contact_City">&nbsp;</div>
@@ Line 722: / Line 722: @@
 | <div class="fieldHeader">Contact City</div>
 |-
-| Desc here
+| the city of the mailing address.
 |-
 | <div id="contact_state">&nbsp;</div>
@@ Line 728: / Line 728: @@
 | <div class="fieldHeader">Contact State</div>
 |-
-| Desc here
+| The state of the mailing address.
 |-
 | <div id="contact_zip">&nbsp;</div>
@@ Line 734: / Line 734: @@
 | <div class="fieldHeader">Contact Zip</div>
 |-
-| Desc here
+| The postal code of the mailing address.
 |-
 | <div id="contact_country">&nbsp;</div>
@@ Line 740: / Line 740: @@
 | <div class="fieldHeader">Contact Country</div>
 |-
-| Desc here
+| The country of the mailing address.
 |-
 | <div id="contact_email">&nbsp;</div>
@@ Line 746: / Line 746: @@
 | <div class="fieldHeader">Contact Email</div>
 |-
-| Desc here
+| The contact's email address.
 |-
 | <div id="contact_fax">&nbsp;</div>
@@ Line 752: / Line 752: @@
 | <div class="fieldHeader">Contact Fax Number</div>
 |-
-| Desc here
+| The contact's fax number.
 |-
 | <div id="contact_WorkPhone">&nbsp;</div>
@@ Line 758: / Line 758: @@
 | <div class="fieldHeader">Contact Phone</div>
 |-
-| Desc here
+| The contact's telephone number.
 |-
 | &nbsp;
@@ Line 766: / Line 766: @@
 | <div class="fieldHeader">Job Type Code</div>
 |-
-| Desc here
+| Used to recognize the job type.
 |-
 | <div id="jobtype_Desc">&nbsp;</div>
@@ Line 772: / Line 772: @@
 | <div class="fieldHeader">Job Type Description</div>
 |-
-| Desc here
+| Used to describe the job type.
 |-
 | <div id="EstHours">&nbsp;</div>
@@ Line 778: / Line 778: @@
 | <div class="fieldHeader">Estimated Hours</div>
 |-
-| Desc here
+| The hours estimated to complete the job.
 |-
 | <div id="QuotedDollars">&nbsp;</div>
@@ Line 784: / Line 784: @@
 | <div class="fieldHeader">Quoted $s</div>
 |-
-| Desc here
+| The dollars quoted for the job.
 |-
 | <div id="Opportunity">&nbsp;</div>
@@ Line 790: / Line 790: @@
 | <div class="fieldHeader">Opportunity</div>
 |-
-| Desc here
+| Marks the job type as a job opportunity.
 |-
 | <div id="jobtype_allcheckbox">&nbsp;</div>
@@ Line 796: / Line 796: @@
 | <div class="fieldHeader">Job Type All checkbox</div>
 |-
-| Desc here
+| Used when searching the job types.  When checked it ignores the KPI Call Count and the Opportunity checkboxes.
 |-
 | <div id="servicetype_Code">&nbsp;</div>
@@ Line 802: / Line 802: @@
 | <div class="fieldHeader">Service Type Code</div>
 |-
-| Desc here
+| Used to identify the service type.
 |-
 | <div id="servicetype_Desc">&nbsp;</div>
@@ Line 808: / Line 808: @@
 | <div class="fieldHeader">Service Type Desc</div>
 |-
-| Desc here
+| Used to describe the service type.
 |-
 | <div id="KPICallCount">&nbsp;</div>
@@ Line 814: / Line 814: @@
 | <div class="fieldHeader">KPI Call Count</div>
 |-
-| Desc here
+| When checked the jobs assigned the job type will be counted in the KPI analytics.
 |-
 | <div id="servicetype_AssignedBtn">&nbsp;</div>
@@ Line 820: / Line 820: @@
 | <div class="fieldHeader">Assigned Button</div>
 |-
-| Desc here
+| when clicked, displays all the service types assigned to the job type.
 |-
 | <div id="servicetype_NotAssingedBtn">&nbsp;</div>
@@ Line 826: / Line 826: @@
 | <div class="fieldHeader">Not Assigned Button</div>
 |-
-| Desc here
+| When clicked, displays all the service types not assigned to the job type.
 |-
 | <div id="servicetype_RemoveallAssnBtn">&nbsp;</div>
@@ Line 832: / Line 832: @@
 | <div class="fieldHeader">Remove all Assignments</div>
 |-
-| Desc here
+| When clicked, removes all service type assignments from the job type.
 |-
 | <div id="costtype_Desc">&nbsp;</div>
@@ Line 838: / Line 838: @@
 | <div class="fieldHeader">Cost Type Description</div>
 |-
-| Desc here
+| Used to describe the cost type.
 |-
 | <div id="Classification">&nbsp;</div>
@@ Line 844: / Line 844: @@
 | <div class="fieldHeader">Classification</div>
 |-
-| Desc here
+| The classification is used in sales and cost account assignments.
 |-
 | <div id="Subclass">&nbsp;</div>
@@ Line 850: / Line 850: @@
 | <div class="fieldHeader">Subclass</div>
 |-
-| Desc here
+| The sub-classification is used in sales and cost account assignments.
 |-
 | <div id="costtype_LaborCB">&nbsp;</div>
@@ Line 856: / Line 856: @@
 | <div class="fieldHeader">Cost Type Labor checkbox&nbsp;</div>
 |-
-| Desc here
+| When checked, indicates that the cost type can be used for labor transactions.
 |-
 | <div id="costtype_InventoryCB">&nbsp;</div>
@@ Line 862: / Line 862: @@
 | <div class="fieldHeader">Cost Type Inventory checkbox</div>
 |-
-| Desc here
+| When checked, indicates that the cost type can be used for inventory transactions.
 |-
 | <div id="costtype_PurchasesCB">&nbsp;</div>
@@ Line 868: / Line 868: @@
 | <div class="fieldHeader">Cost Type Purchases checkbox</div>
 |-
-| Desc here
+| When checked, indicates that the cost type can be used for purchase transactions.
 |-
 | <div id="costtype_RevAcct">&nbsp;</div>
@@ Line 874: / Line 874: @@
 | <div class="fieldHeader">Revenue Account</div>
 |-
-| Desc here
+| The sales account that will be assigned to transactions assigned this job type and cost type.
 |-
 | <div id="costtype_RevSubacct">&nbsp;</div>
@@ Line 880: / Line 880: @@
 | <div class="fieldHeader">Revenue subaccount</div>
 |-
-| Desc here
+| The sales sub-account that will be assigned to transactions assigned this job type and cost type.
 |-
 | <div id="costtype_CostAcct">&nbsp;</div>
@@ Line 886: / Line 886: @@
 | <div class="fieldHeader">Cost Type Cost Account&nbsp;</div>
 |-
-| Desc here
+| The cost account that will be assigned to transactions assigned this job type and cost type.
 |-
 | <div id="costtype_CostSubacct">&nbsp;</div>
@@ Line 892: / Line 892: @@
 | <div class="fieldHeader">Cost Type Cost subaccount</div>
 |-
-| Desc here
+| The cost sub-account that will be assigned to transactions assigned this job type and cost type.
 |-
 | <div id="inv_ItemType">&nbsp;</div>
@@ Line 900: / Line 900: @@
 | <div class="fieldHeader">Item Type</div>
 |-
-| Desc here
+| Indicates the type of Item.
 |-
 | <div id="inv_ItemCode">&nbsp;</div>
@@ Line 906: / Line 906: @@
 | <div class="fieldHeader">Item Code</div>
 |-
-| Desc here
+| Used to identify the item.
 |-
 | <div id="inv_ItemDescription">&nbsp;</div>
@@ Line 912: / Line 912: @@
 | <div class="fieldHeader">Item Description</div>
 |-
-| Desc here
+| Describes the item. This information comes from the ERP system.
 |-
 | <div id="UseinMobile">&nbsp;</div>
@@ Line 918: / Line 918: @@
 | <div class="fieldHeader">Use in Mobile</div>
 |-
-| Desc here
+| When checked, the item will be available for use in mobile.
 |-
 | <div id="MobileButton">&nbsp;</div>
@@ Line 924: / Line 924: @@
 | <div class="fieldHeader">Mobile Button</div>
 |-
-| Desc here
+| When checked, a mobile button will be made available in mobile for quick entry.
 |-
 | <div id="CostType">&nbsp;</div>
@@ Line 930: / Line 930: @@
 | <div class="fieldHeader">Cost Type</div>
 |-
-| Desc here
+| The cost type assignments for the item.
 |-
 | <div id="ProductLine">&nbsp;</div>
@@ Line 936: / Line 936: @@
 | <div class="fieldHeader">Product Line</div>
 |-
-| Desc here
+| The item's product line.
 |-
 | <div id="SalesUOM">&nbsp;</div>
@@ Line 942: / Line 942: @@
 | <div class="fieldHeader">Sales UOM</div>
 |-
-| Desc here
+| The item's unit of measure.
 |-
 | <div id="TaxClass">&nbsp;</div>
@@ Line 948: / Line 948: @@
 | <div class="fieldHeader">Tax Class</div>
 |-
-| Desc here
+| The item's task class.
 |-
 | <div id="Warehouse">&nbsp;</div>
@@ Line 954: / Line 954: @@
 | <div class="fieldHeader">Warehouse</div>
 |-
-| Desc here
+| The item's default warehouse.
 |-
 | <div id="UnitPrice">&nbsp;</div>
@@ Line 966: / Line 966: @@
 | <div class="fieldHeader">Trade Discount</div>
 |-
-| Desc here
+| When checked, discounts are allowed.
 |-
 | <div id="Commissionable">&nbsp;</div>
@@ Line 972: / Line 972: @@
 | <div class="fieldHeader">Commissionable</div>
 |-
-| Desc here
+| When checked the item is commissionable.
 |-
 | <div id="SplitCommission">&nbsp;</div>
@@ Line 978: / Line 978: @@
 | <div class="fieldHeader">Split Commission</div>
 |-
-| Desc here
+| When checked, commission on the item can be slit.
 |-
 | <div id="PriceCode">&nbsp;</div>
@@ Line 984: / Line 984: @@
 | <div class="fieldHeader">Price Code</div>
 |-
-| Desc here
+| The item's price code. The price code is used when calculating transaction pricing.
 |-
 | <div id="unitcost">&nbsp;</div>
@@ Line 990: / Line 990: @@
 | Unit Cost
 |-
-| Desc here
+| The item's cost.
 |-
 | <div id="shordesc">&nbsp;</div>
@@ Line 996: / Line 996: @@
 | Short Description
 |-
-| Desc here
+| A short description for the item.
 |-
 | <div id="EQBuild">&nbsp;</div>
@@ Line 1,002: / Line 1,002: @@
 | Equipment Build checkbox
 |-
-| Desc here
+| When checked, an equipment record will be generated each time the item is billed.
 |-
 | <div id="itemPrefix">&nbsp;</div>
@@ Line 1,008: / Line 1,008: @@
 | Inventory Item Prefix
 |-
-| Desc here
+| Used for equipment auto numbering.  If a matrix is in use that calls for this prefix, the system will use the value in this field.
 |-
 | <div id="AgreementType">&nbsp;</div>
@@ Line 1,014: / Line 1,014: @@
 | Agreement Type
 |-
-| Desc here
+| Used to organize agreements by type.  Agreement types are also used to establish setting for agreements by default.
 |-
 | <div id="Allocation">&nbsp;</div>
@@ Line 1,020: / Line 1,020: @@
 | Allocation
 |-
-| Desc here
+| Displays the allocation assigned to the selected agreement type.
 |-
 | <div id="ReportingGroups">&nbsp;</div>
@@ Line 1,032: / Line 1,032: @@
 | Equipment Build Comment
 |-
-| Desc here
+| Fills the comment field on the equipment record when built.
 |-
 | <div id="PriorityCode">&nbsp;</div>
@@ Line 1,038: / Line 1,038: @@
 | Priority Code
 |-
-| Desc here
+| Priority codes are used to establish the response time when scheduling jobs.
 |-
 | <div id="">&nbsp;</div>
 |-
 | &nbsp;
-|-
-| Desc here
 |-
 | <div id="prio_Desc">&nbsp;</div>
@@ Line 1,050: / Line 1,048: @@
 | Priority Code Description
 |-
-| Desc here
+| Describe the priority.
 |-
 | <div id="ResponseTime">&nbsp;</div>
@@ Line 1,056: / Line 1,054: @@
 | Response Time
 |-
-| Desc here
+| Indicates the number of hours between the received time and the schedule time.
 |-
 | <div id="prio_SLA">&nbsp;</div>
@@ Line 1,062: / Line 1,060: @@
 | SLA
 |-
-| Desc here
+| When checked, indicates the priority is an SLA code. Only priority codes marked SLA will appear for jobs created on and SLA site.
 |-
 | <div id="prio_SLAExp">&nbsp;</div>
@@ Line 1,068: / Line 1,066: @@
 | SLA Expiration
 |-
-| Desc here
+| The number of hours that are required to meet the SLA deadline.
 |-
 | <div id="prio_dow">&nbsp;</div>
@@ Line 1,074: / Line 1,072: @@
 | Day of the Week
 |-
-| Desc here
+| When checked, indicates that jobs can be schedules on that day of the week.
 |-
 | <div id="prio_starttime">&nbsp;</div>
@@ Line 1,080: / Line 1,078: @@
 | Priority Start Time
 |-
-| Desc here
+| Indicated the earliest time a job can be scheduled on each day of the week.
 |-
 | <div id="prio_endtime">&nbsp;</div>
@@ Line 1,086: / Line 1,084: @@
 | Priority End Time
 |-
-| Desc here
+| Indicates the latest time a job can be scheduled on each day of the week.
 |-
 | <div id="Manu_Code">&nbsp;</div>
@@ Line 2,206: / Line 2,204: @@
 | Primary Dispatch Card
 |-
-| Desc here
+| Once a job is created, the primary dispatch card is created. Users can also generate additional dispatch cards.
 |-
 | <div id="DispatchCardStatus">&nbsp;</div>
@@ Line 2,212: / Line 2,210: @@
 | Dispatch Card Status
 |-
-| Desc here
+| The status assigned to the individual dispatch card.
 |-
 | <div id="DispatchCardPriority">&nbsp;</div>
@@ Line 2,218: / Line 2,216: @@
 | Dispatch Card Priority
 |-
-| Desc here
+| The priority assigned to the dispatch card.
 |-
 | <div id="DispatchCardScheduleDate">&nbsp;</div>
@@ Line 2,224: / Line 2,222: @@
 | Dispatch Card Schedule Date
 |-
-| Desc here
+| The dispatch schedule date.
 |-
 | <div id="DispatchCardScheduleTime">&nbsp;</div>