Difference between revisions of "Dispatch Card Management"

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| colspan="4" | [[File:DispatchEdit ccexpress.png|DispatchEdit ccexpress.png]]
 
| colspan="4" | [[File:DispatchEdit ccexpress.png|DispatchEdit ccexpress.png]]
 
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| class="navigationTitles" colspan="4" | Navigation
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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | To access 
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| colspan="4" style="width: 265px;" | Dispatch cards are used to assigned job work orders to servicers.  Each work order can have unlimited dispatch cards.  
 
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| class="navigationTitles" colspan="4" | Overview
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Status code by dispatch, work order and job.
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Every work order has one primary dispatch card.
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;The dispatch card priority can be different from the job priority.
 
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| colspan="4" style="width: 265px;" | Desc Here
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Dispatch cards can be sent to Mobile, or reserved for back office use only.
 
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| class="headerMainTitles" colspan="4" | Fields
 
| class="headerMainTitles" colspan="4" | Fields
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| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#PurchaseOrderNumber|PO Number]]
 
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#PurchaseOrderNumber|PO Number]]
 
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| Work Order
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| colspan="4" | Dispatch
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| class="fieldGrayBackgrounds" colspan="4" style="width: 265px;" | [[Glossary#WorkOrderDescription|Description]]
 
 
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| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#equip_code|Equipment]]
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| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#Dispatch_Number|Dispatch Number]]
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| class="fieldGrayBackgrounds" colspan="2" style="width: 466px;" | [[Glossary#customeractive|Site Agreement]]
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| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#DispatchCardNumber|Card Number]]
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| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#Servicer|Servicer]]
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| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#PrimaryDispatchCard|Primary]]
 
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| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#equip_serialno|Serial Number]]
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| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#DispatchCardStatus|Status]]
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| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#equip_warrlabor|Warranty Labor]]
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| class="fieldGrayBackgrounds" style="width: 362px;" | &nbsp;
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| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#equip_warrparts|Warranty Parts]]
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| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#DispatchCardPriority|Priority]]
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| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
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| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#customer_number|Created by]]
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| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#DispatchCardScheduleDate|Schedule Date]]
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| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#WorkOrderAgreementLabor|Agreement Labor]]
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| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#DispatchCardScheduleTime|Schedule Time]]
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| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#WorkOrderAgreementParts|Agreement Parts]]
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| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_slaExp|SLA Expiration Date]]
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| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#job_slaExpTime|SLA Expiration Time]]
 
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|-
 
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#EstHours|Hours Est]]
 
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#EstHours|Hours Est]]
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| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#DollarsEst|Dollars Est]]
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| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#site_MapCode|Map Code]]
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| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#WOCompleteTime|Completed]]
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| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
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| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#Approved|Approved]]
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| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
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|-
 
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| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#job_sendtomobile|Send to Mobile]]
 
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| class="fieldGrayBackgrounds" colspan="2" style="width: 466px;" | &nbsp;
 
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| class="fieldGrayBackgrounds" colspan="2" | [[Glossary#job_sendtomobile|Send to Mobile]]
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| class="fieldGrayBackgrounds" colspan="2" | &nbsp;
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Latest revision as of 10:18, 10 January 2023

DispatchEdit ccexpress.png
Overview
Dispatch cards are used to assigned job work orders to servicers.  Each work order can have unlimited dispatch cards.  
• Status code by dispatch, work order and job.
• Every work order has one primary dispatch card.
• The dispatch card priority can be different from the job priority.
• Dispatch cards can be sent to Mobile, or reserved for back office use only.
Fields
Customer Site
Job Job Type Service Type Priority
WO WO Status Job Status PO Number
Dispatch
Dispatch Number Card Number Servicer Primary
Status   Priority  
Schedule Date Schedule Time SLA Expiration Date SLA Expiration Time
Hours Est Map Code    
Send to Mobile  
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       

 

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