Difference between revisions of "Dispatch Card Management"
Jump to navigation
Jump to search
Ascentadmin (talk | contribs) m |
Ascentadmin (talk | contribs) m |
||
| Line 7: | Line 7: | ||
|- | |- | ||
| colspan="4" style="width: 265px;" | Dispatch cards are used to assigned job work orders to servicers. Each work order can have unlimited dispatch cards. | | colspan="4" style="width: 265px;" | Dispatch cards are used to assigned job work orders to servicers. Each work order can have unlimited dispatch cards. | ||
| + | |- | ||
| + | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Status code by dispatch, work order and job. | ||
| + | |- | ||
| + | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Every work order has one primary dispatch card. | ||
| + | |- | ||
| + | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> The dispatch card priority can be different from the job priority. | ||
| + | |- | ||
| + | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Dispatch cards can be sent to Mobile, or reserved for back office use only. | ||
|- | |- | ||
| class="headerMainTitles" colspan="4" | Fields | | class="headerMainTitles" colspan="4" | Fields | ||
Latest revision as of 10:18, 10 January 2023
| |||
| Overview | |||
| Dispatch cards are used to assigned job work orders to servicers. Each work order can have unlimited dispatch cards. | |||
| • Status code by dispatch, work order and job. | |||
| • Every work order has one primary dispatch card. | |||
| • The dispatch card priority can be different from the job priority. | |||
| • Dispatch cards can be sent to Mobile, or reserved for back office use only. | |||
| Fields | |||
| Customer | Site | ||
| Job | Job Type | Service Type | Priority |
| WO | WO Status | Job Status | PO Number |
| Dispatch | |||
| Dispatch Number | Card Number | Servicer | Primary |
| Status | Priority | ||
| Schedule Date | Schedule Time | SLA Expiration Date | SLA Expiration Time |
| Hours Est | Map Code | ||
| Send to Mobile | |||
