Difference between revisions of "Contact Management"

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{| border="0" cellpadding="1" cellspacing="1" style="width: 1400px;"
 
{| border="0" cellpadding="1" cellspacing="1" style="width: 1400px;"
 
|-
 
|-
| colspan="5" id="top" | [[File:ContactMain ccexpress.png|contactMain_ccexpress.png]]
+
| colspan="5" id="top" | [[File:ContactsEdit.jpg|ContactsEdit.jpg]]
 
|-
 
|-
 
| colspan="2" style="width: 541px;" |  
 
| colspan="2" style="width: 541px;" |  
Line 14: Line 14:
 
| colspan="5" style="width: 265px;background-color:#bdc3c7;" | '''Overview'''
 
| colspan="5" style="width: 265px;background-color:#bdc3c7;" | '''Overview'''
 
|-
 
|-
| colspan="5" style="width: 265px;" | Desc Here:
+
| colspan="5" style="width: 265px;" | Manage contacts by site, customer or both.
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the Change Customer button to change the customer.
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the Change Site button to change the site.
 
|-
 
|-
 
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#marketingtab|Marketing Tab]]
 
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#marketingtab|Marketing Tab]]
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| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#customer_number|Customer Code]]
 
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#customer_number|Customer Code]]
 
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#Cust_Name|Customer Name]]
 
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#Cust_Name|Customer Name]]
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_changeCustomer|Change Customer]]
+
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | Change Customer
 
|-
 
|-
 
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#site_Code|Site Code]]
 
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#site_Code|Site Code]]
 
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#site_Name|Site Name]]
 
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#site_Name|Site Name]]
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_changeSite|Change Site]]
+
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | Change Site
 
|-
 
|-
 
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_ContactName|Contact Name]]
 
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_ContactName|Contact Name]]
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| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_email|Email]]
 
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_email|Email]]
 
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_fax|Fax No]]
 
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_fax|Fax No]]
 +
|-
 +
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 +
|-
 +
| class="headerMainTitles" colspan="5" id="marketingtab" | Search
 +
|-
 +
| colspan="5" | [[File:ContactsSearch.jpg|ContactsSearch.jpg]]
 
|-
 
|-
 
| style="width: 458px;" | &nbsp;
 
| style="width: 458px;" | &nbsp;
Line 74: Line 86:
 
| class="headerMainTitles" colspan="5" id="marketingtab" | Marketing Tab
 
| class="headerMainTitles" colspan="5" id="marketingtab" | Marketing Tab
 
|-
 
|-
| colspan="5" | [[File:ContactMarketingtab ccexpress.png|ContactMarketingtab ccexpress.png]]
+
| colspan="5" | [[File:ContactsMarketing.jpg|ContactsMarketing.jpg]]
 
|-
 
|-
 
| class="navigationTitles" colspan="5" | Overview
 
| class="navigationTitles" colspan="5" | Overview
 
|-
 
|-
| colspan="5" style="width: 265px;" | Desc Here
+
| colspan="5" style="width: 265px;" | Manage marketing options for attracting new customers.
 
|-
 
|-
 
| class="headerMainTitles" colspan="4" | Fields
 
| class="headerMainTitles" colspan="4" | Fields
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| class="headerMainTitles" colspan="4" id="customertab" | Customer Tab
 
| class="headerMainTitles" colspan="4" id="customertab" | Customer Tab
 
|-
 
|-
| colspan="4" | [[File:ContactCustomertab ccexpress.png|ContactCustomertab ccexpress.png]]
+
| colspan="4" | [[File:ContactsCustomer.jpg|ContactsCustomer.jpg]]
 
|-
 
|-
 
| class="navigationTitles" colspan="5" | Overview
 
| class="navigationTitles" colspan="5" | Overview
 
|-
 
|-
| colspan="4" style="width: 265px;" | Desc Here
+
| colspan="4" style="width: 265px;" | Displays the customer information for customer contacts.
 
|-
 
|-
 
| class="headerMainTitles" colspan="4" | Fields
 
| class="headerMainTitles" colspan="4" | Fields
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|-
 
|-
 
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
 
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#activestatus|active]]
+
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#activestatus|Active]]
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
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| class="headerMainTitles" colspan="4" id="sitetab" | Site Tab
 
| class="headerMainTitles" colspan="4" id="sitetab" | Site Tab
 
|-
 
|-
| colspan="4" | [[File:ContactSitetab ccexpress.png|ContactSitetab ccexpress.png]]
+
| colspan="4" | [[File:ContactSite.jpg|ContactSite.jpg]]
 
|-
 
|-
 
| class="navigationTitles" colspan="5" | Overview
 
| class="navigationTitles" colspan="5" | Overview
 
|-
 
|-
| colspan="4" style="width: 265px;" | Desc Here
+
| colspan="4" style="width: 265px;" | For site contacts, displays the site. For customer contacts, displays the customer's site list.
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 307px;" | Site Name
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Name|Site Name]]
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 446px;" | Site Code
+
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#site_Code|Site Code]]
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Address|Address]]
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Address|Address]]
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Address|Address]]
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customercity|City]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_City|City]]
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#customerstate|State]]
+
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#site_State|State]]
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#customerzip|Zip Code]]
+
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#site_Zip|Zip Code]]
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
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| class="headerMainTitles" colspan="4" id="tasktab" | Tasks Tab
 
| class="headerMainTitles" colspan="4" id="tasktab" | Tasks Tab
 
|-
 
|-
| colspan="4" | [[File:ContactTaskstab ccexpress.png|ContactTaskstab ccexpress.png]]
+
| colspan="4" | [[File:ContactsTasks.jpg|ContactsTasks.jpg]]
 
|-
 
|-
 
| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
 
|-
 
|-
| colspan="4" style="width: 265px;" | Desc Here
+
| colspan="4" style="width: 265px;" | Tasks are managed using the [[Task_Management|Task Management]] form.
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to add a new task
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select Edit in the results grid to edit an existing task.
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select Replicate in the results grid to replicate the task.
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select Remove in the results grid to remove the Task.
 +
|-
 +
| class="headerMainTitles" colspan="4" | Fields
 
|-
 
|-
| style="width: 458px;" | &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#TaskType|Task Type]]
| colspan="2" style="width: 541px;" | &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#TaskDetails|Task Desc]]
| colspan="2" style="width: 570px;" | &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 265px;" | &nbsp;
 +
| class="fieldGrayBackgrounds" style="width: 265px;" | &nbsp;
 
|-
 
|-
 
| colspan="5" | &nbsp;[[Contact_Management#top|Top]]  
 
| colspan="5" | &nbsp;[[Contact_Management#top|Top]]  
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| class="headerMainTitles" colspan="5" id="notestab" | Notes Tab
 
| class="headerMainTitles" colspan="5" id="notestab" | Notes Tab
 
|-
 
|-
| colspan="5" | [[File:ContactNotestab ccexpress.png|ContactNotestab ccexpress.png]]
+
| colspan="5" | [[File:ContactNotes.jpg|ContactNotes.jpg]]
 
|-
 
|-
| class="navigationTitles" colspan="5" | Overview
+
| class="navigationTitles" colspan="4" | Overview
 +
|-
 +
| colspan="4" style="width: 265px;" | Notes are managed on the Notes Tab.&nbsp;&nbsp;
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to toggle the form to add a new site note.
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to toggle the form to search for an existing site note.
 
|-
 
|-
| colspan="4" style="width: 265px;" | Desc Here
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the Edit option in the Results Grid to edit an existing site note.
 
|-
 
|-
| style="width: 265px;" | Search
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the Remove option in the Results Grid to remove an existing site note.
| style="width: 265px;" | Results Grid
 
| style="width: 265px;" | Add
 
| style="width: 265px;" | Edit
 
 
|-
 
|-
 
| class="headerMainTitles" colspan="4" | Fields
 
| class="headerMainTitles" colspan="4" | Fields
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#NoteCategory|Category]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#NoteCategory|Category]]
| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#NoteInternal|Internal]]
+
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#NotePrintOnTicket|Print on Ticket]]
+
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" colspan="4" style="width: 265px;" | [[Glossary#NoteContent|Note]]
+
| class="fieldGrayBackgrounds" colspan="4" | [[Glossary#NoteContent|Note]]
 
|}
 
|}
  
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| class="headerMainTitles" colspan="4" id="opportunitiestab" | Opportunities Tab
 
| class="headerMainTitles" colspan="4" id="opportunitiestab" | Opportunities Tab
 
|-
 
|-
| colspan="4" | [[File:ContactOpportab ccexpress.png|ContactOpportab ccexpress.png]]
+
| colspan="4" | [[File:ContactOpp.jpg|ContactOpp.jpg]]
 
|-
 
|-
 
| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
 
|-
 
|-
| colspan="4" style="width: 265px;" | Desc Here
+
| colspan="4" style="width: 265px;" | Provides a list of job opportunities by contact.
 
|-
 
|-
 
| style="width: 458px;" | &nbsp;
 
| style="width: 458px;" | &nbsp;
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| colspan="4" | &nbsp;
 
| colspan="4" | &nbsp;
 
|}
 
|}
 +
  [[Category:Pages with broken file links]]

Latest revision as of 10:00, 12 July 2024

ContactsEdit.jpg
     
Navigation
Select Search > Contacts > Use the search filters to find the contact > Select the contact in the Results Grid > Click Edit.
Overview
Manage contacts by site, customer or both.
 Use the Change Customer button to change the customer.
 Use the Change Site button to change the site.
 Marketing Tab
 Customer Tab
 Site Tab
 Tasks Tab
 Notes Tab
 Opportunities
     
Fields
Customer Code Customer Name Change Customer
Site Code Site Name Change Site
Contact Name Type Est Date  
Title Salutation  
Address First Name Last Name
Address City Work Phone/Ext
Address State   Zip
Country Email Fax No
     
Search
ContactsSearch.jpg
     
Marketing Tab
ContactsMarketing.jpg
Manage marketing options for attracting new customers.
Fields
Opt Out  
Contact by Phone Contact by Email
Contact by Mail Contact by Fax
Twitter LinkedIn
Teams Web
 Top
Customer Tab
ContactsCustomer.jpg
Displays the customer information for customer contacts.
Fields
Customer Name Customer No    
Address Phone No    
Address Fax No    
Address Active    
City State Zip Code  
     
 Top
Site Tab
ContactSite.jpg
For site contacts, displays the site. For customer contacts, displays the customer's site list.
Site Name     Site Code
Address      
Address      
Address      
City State Zip Code  
     
 Top
Tasks Tab
ContactsTasks.jpg
Tasks are managed using the Task Management form.
 Use the More drop-list to add a new task
 Select Edit in the results grid to edit an existing task.
 Select Replicate in the results grid to replicate the task.
 Select Remove in the results grid to remove the Task.
Fields
Task Type Task Desc    
 Top
Notes Tab
ContactNotes.jpg
Notes are managed on the Notes Tab.  
 Use the More drop-list to toggle the form to add a new site note.
 Use the More drop-list to toggle the form to search for an existing site note.
 Click the Edit option in the Results Grid to edit an existing site note.
 Click the Remove option in the Results Grid to remove an existing site note.
Fields
Category      
Note
     
 Top
Opportunities Tab
ContactOpp.jpg
Provides a list of job opportunities by contact.
     
     
 Top