Difference between revisions of "Contact Management"

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{| border="0" cellpadding="1" cellspacing="1" style="width: 1538px;"
+
{| border="0" cellpadding="1" cellspacing="1" style="width: 1400px;"
 
|-
 
|-
 +
| colspan="5" id="top" | [[File:ContactsEdit.jpg|ContactsEdit.jpg]]
 +
|-
 +
| colspan="2" style="width: 541px;" |  
 +
| colspan="2" style="width: 570px;" |  
 
|  
 
|  
|  
 
|  
 
|  
 
 
|-
 
|-
| colspan="4" | [[File:contactMain_ccexpress.png|jobedit ccexpress.png]]
+
| colspan="5" style="width: 265px;background-color:#bdc3c7;" | '''Navigation'''
 +
|-
 +
| colspan="5" style="width: 265px;" | Select Search > Contacts > Use the search filters to find the contact > Select the contact in the Results Grid > Click Edit.
 +
|-
 +
| colspan="5" style="width: 265px;background-color:#bdc3c7;" | '''Overview'''
 +
|-
 +
| colspan="5" style="width: 265px;" | Manage contacts by site, customer or both.
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the Change Customer button to change the customer.
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the Change Site button to change the site.
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#marketingtab|Marketing Tab]]
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#customertab|Customer Tab]]
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#sitetab|Site Tab]]
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#tasktab|Tasks Tab]]
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#notestab|Notes Tab]]
 +
|-
 +
| colspan="5" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;[[Contact_Management#opportunitiestab|Opportunities]]
 +
|-
 +
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 +
|-
 +
| class="headerMainTitles" colspan="5" | Fields
 +
|-
 +
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#customer_number|Customer Code]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#Cust_Name|Customer Name]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | Change Customer
 +
|-
 +
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#site_Code|Site Code]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#site_Name|Site Name]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | Change Site
 +
|-
 +
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_ContactName|Contact Name]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_Type|Type]]
 +
| class="fieldGrayBackgrounds" style="width: 256px;" | [[Glossary#contact_estDate|Est Date]]
 +
| class="fieldGrayBackgrounds" style="width: 258px;" | &nbsp;
 
|-
 
|-
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_Title|Title]]
| &nbsp;
+
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_Salutation|Salutation]]
| &nbsp;
+
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | &nbsp;
| &nbsp;
 
 
|-
 
|-
| colspan="4" style="width: 265px;background-color:#bdc3c7;" | '''Navigation'''
+
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_address|Address]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_firstName|First Name]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_lastName|Last Name]]
 
|-
 
|-
| colspan="4" style="width: 265px;" | To access Job Maintenance, select Search > Jobs > Use the search to find the job to access > Select the row for the job to access > Click Edit.
+
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_address|Address]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_City|City]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_WorkPhone|Work Phone/Ext]]
 
|-
 
|-
| colspan="4" style="width: 265px;background-color:#bdc3c7;" | '''Overview'''
+
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_address|Address]]
 +
| class="fieldGrayBackgrounds" style="width: 256px;" | [[Glossary#contact_state|State]]
 +
| class="fieldGrayBackgrounds" style="width: 258px;" | &nbsp;
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_zip|Zip]]
 
|-
 
|-
| colspan="4" style="width: 265px;" | :
+
| class="fieldGrayBackgrounds" style="width: 512px;" | [[Glossary#contact_country|Country]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_email|Email]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 513px;" | [[Glossary#contact_fax|Fax No]]
 
|-
 
|-
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Adding or editing links for LinkedIn, Twitter and Facebook
+
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 
|-
 
|-
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Viewing the Sites connected to the Customer
+
| class="headerMainTitles" colspan="5" id="marketingtab" | Search
 
|-
 
|-
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Viewing the Tasks connected to the Customer
+
| colspan="5" | [[File:ContactsSearch.jpg|ContactsSearch.jpg]]
 
|-
 
|-
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Viewing the Contacts connected to the Customer
+
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 
|-
 
|-
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Viewing the Notes connected to the Customer
+
| class="headerMainTitles" colspan="5" id="marketingtab" | Marketing Tab
 
|-
 
|-
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Viewing the Documents connected to the Customer
+
| colspan="5" | [[File:ContactsMarketing.jpg|ContactsMarketing.jpg]]
 
|-
 
|-
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Viewing the Invoices connected to the Customer
+
| class="navigationTitles" colspan="5" | Overview
 
|-
 
|-
| 1
+
| colspan="5" style="width: 265px;" | Manage marketing options for attracting new customers.
| 1
 
| 1
 
| 1
 
 
|-
 
|-
 
| class="headerMainTitles" colspan="4" | Fields
 
| class="headerMainTitles" colspan="4" | Fields
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#Cust_Name|Customer Name]]
+
| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#OptOut|Opt Out]]
| class="fieldGrayBackgrounds" style="width: 362px;" | &nbsp;
+
| class="fieldGrayBackgrounds" colspan="2" style="width: 362px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_number|Job No.]]
+
|-
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#job_billed|Billed]]
+
| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#ContactbyPhone|Contact by Phone]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 362px;" | [[Glossary#ContactbyEmail|Contact by Email]]
 +
|-
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#ContactbyMail|Contact by Mail]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 362px;" | [[Glossary#ContactbyFax|Contact by Fax]]
 +
|-
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#contactTwitter|Twitter]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 362px;" | [[Glossary#contactLinkedIn|LinkedIn]]
 +
|-
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 265px;" | [[Glossary#contactTeams|Teams]]
 +
| class="fieldGrayBackgrounds" colspan="2" style="width: 362px;" | [[Glossary#contactWeb|Web]]
 +
|-
 +
| colspan="5" | &nbsp;[[Contact_Management#top|Top]]
 +
----
 +
 
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#site_Name|Site Name]]
+
| class="headerMainTitles" colspan="4" id="customertab" | Customer Tab
| class="fieldGrayBackgrounds" style="width: 362px;" | &nbsp;
+
|-
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_mainno|Main No.]]
+
| colspan="4" | [[File:ContactsCustomer.jpg|ContactsCustomer.jpg]]
 +
|-
 +
| class="navigationTitles" colspan="5" | Overview
 +
|-
 +
| colspan="4" style="width: 265px;" | Displays the customer information for customer contacts.
 +
|-
 +
| class="headerMainTitles" colspan="4" | Fields
 +
|-
 +
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#Cust_Name|Customer Name]]
 +
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#customer_number|Customer No]]
 +
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#primaryservicer|Primary Servicer]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#job_contact|Job Contact]]
+
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#customerphone|Phone No]]
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_phone|Phone]]&nbsp;&nbsp;[[Glossary#job_ext|Ext]]
+
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#job_contactemail|Contact Email]]
+
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#job_sla|SLA]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#job_status|Status]]
+
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#customerfax|Fax No]]
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#jobType|Job Type]]
+
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#job_acctmanager|Account Manager]]
+
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 +
|-
 +
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customeraddress|Address]]
 +
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#activestatus|Active]]
 +
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 +
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 +
|-
 +
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#customercity|City]]
 +
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#customerstate|State]]
 +
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#customerzip|Zip Code]]
 +
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 +
|-
 +
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 +
|-
 +
| colspan="5" | &nbsp;[[Contact_Management#top|Top]]
 +
----
 +
 
 +
|-
 +
| class="headerMainTitles" colspan="4" id="sitetab" | Site Tab
 +
|-
 +
| colspan="4" | [[File:ContactSite.jpg|ContactSite.jpg]]
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#job_receiveddate|Received Date]]
+
| class="navigationTitles" colspan="5" | Overview
| class="fieldGrayBackgrounds" style="width: 362px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_servicetype|Service Type]]
 
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#job_saleperson|Salesperson]]
 
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#job_scheduledate|Schedule Date]]
+
| colspan="4" style="width: 265px;" | For site contacts, displays the site. For customer contacts, displays the customer's site list.
| class="fieldGrayBackgrounds" style="width: 362px;" | [[Glossary#job_slaExp|SLA Exp]]
 
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_pmtmethod|Pmt Method]]
 
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#job_refno|Ref#]]
 
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#job_request|Request]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Name|Site Name]]
| class="fieldGrayBackgrounds" style="width: 362px;" | &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_solution|Solution]]
+
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 +
| class="fieldGrayBackgrounds" style="width: 446px;" | [[Glossary#site_Code|Site Code]]
 +
|-
 +
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Address|Address]]
 +
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
 +
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#job_requestnotes|Request Notes]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Address|Address]]
| class="fieldGrayBackgrounds" style="width: 362px;" | &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_solutionnotes|Solution Notes]]
+
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| class="fieldGrayBackgrounds" style="width: 265px;" | [[Glossary#job_statusbar|Status Bar]]
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_Address|Address]]
| class="fieldGrayBackgrounds" style="width: 362px;" | &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#job_sendtomobile|Send to Mobile]]
+
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#site_City|City]]
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#site_State|State]]
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 466px;" | [[Glossary#site_Zip|Zip Code]]
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 +
|-
 +
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 +
|-
 +
| colspan="5" | &nbsp;[[Contact_Management#top|Top]]
 +
----
 +
 
 +
|-
 +
| class="headerMainTitles" colspan="4" id="tasktab" | Tasks Tab
 +
|-
 +
| colspan="4" | [[File:ContactsTasks.jpg|ContactsTasks.jpg]]
 +
|-
 +
| class="navigationTitles" colspan="4" | Overview
 +
|-
 +
| colspan="4" style="width: 265px;" | Tasks are managed using the [[Task_Management|Task Management]] form.
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to add a new task
 +
|-
 +
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select Edit in the results grid to edit an existing task.
 
|-
 
|-
| class="headerMainTitles" colspan="4" | Dispatch Card Tab
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select Replicate in the results grid to replicate the task.
 
|-
 
|-
| &nbsp;
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select Remove in the results grid to remove the Task.
| &nbsp;
 
| &nbsp;
 
| &nbsp;
 
 
|-
 
|-
| class="headerMainTitles" colspan="4" | KPI Tab
+
| class="headerMainTitles" colspan="4" | Fields
 
|-
 
|-
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#TaskType|Task Type]]
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 316px;" | [[Glossary#TaskDetails|Task Desc]]
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 265px;" | &nbsp;
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 265px;" | &nbsp;
 
|-
 
|-
| class="headerMainTitles" colspan="4" | Transactions Tab
+
| colspan="5" | &nbsp;[[Contact_Management#top|Top]]
 +
----
 +
 
 
|-
 
|-
| &nbsp;
+
| colspan="6" style="width: 458px;" |  
| &nbsp;
+
{| border="0" cellpadding="1" cellspacing="1" style="width: 1400px;"
| &nbsp;
 
| &nbsp;
 
 
|-
 
|-
| class="headerMainTitles" colspan="4" | Invoices Tab
+
| class="headerMainTitles" colspan="5" id="notestab" | Notes Tab
 
|-
 
|-
| &nbsp;
+
| colspan="5" | [[File:ContactNotes.jpg|ContactNotes.jpg]]
| &nbsp;
 
| &nbsp;
 
| &nbsp;
 
 
|-
 
|-
| class="headerMainTitles" colspan="4" | Notes Tab
+
| class="navigationTitles" colspan="4" | Overview
 
|-
 
|-
| &nbsp;
+
| colspan="4" style="width: 265px;" | Notes are managed on the Notes Tab.&nbsp;&nbsp;
| &nbsp;
 
| &nbsp;
 
| &nbsp;
 
 
|-
 
|-
| class="headerMainTitles" colspan="4" | Documents Tab
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to toggle the form to add a new site note.
 
|-
 
|-
| &nbsp;
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to toggle the form to search for an existing site note.
| &nbsp;
 
| &nbsp;
 
| &nbsp;
 
 
|-
 
|-
| class="headerMainTitles" colspan="4" | Status Code Log Tab
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the Edit option in the Results Grid to edit an existing site note.
 
|-
 
|-
| &nbsp;
+
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the Remove option in the Results Grid to remove an existing site note.
| &nbsp;
 
| &nbsp;
 
| &nbsp;
 
 
|-
 
|-
| class="headerMainTitles" colspan="4" | Payments Tab
+
| class="headerMainTitles" colspan="4" | Fields
 
|-
 
|-
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 307px;" | [[Glossary#NoteCategory|Category]]
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 316px;" | &nbsp;
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 466px;" | &nbsp;
| &nbsp;
+
| class="fieldGrayBackgrounds" style="width: 446px;" | &nbsp;
 
|-
 
|-
| &nbsp;
+
| class="fieldGrayBackgrounds" colspan="4" | [[Glossary#NoteContent|Note]]
| &nbsp;
 
| &nbsp;
 
| &nbsp;
 
 
|}
 
|}
  
&nbsp;
+
|-
 +
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 +
|-
 +
| colspan="5" | &nbsp;[[Contact_Management#top|Top]]
 +
----
 +
 
 +
|-
 +
| class="headerMainTitles" colspan="4" id="opportunitiestab" | Opportunities Tab
 +
|-
 +
| colspan="4" | [[File:ContactOpp.jpg|ContactOpp.jpg]]
 +
|-
 +
| class="navigationTitles" colspan="4" | Overview
 +
|-
 +
| colspan="4" style="width: 265px;" | Provides a list of job opportunities by contact.
 +
|-
 +
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 +
|-
 +
| style="width: 458px;" | &nbsp;
 +
| colspan="2" style="width: 541px;" | &nbsp;
 +
| colspan="2" style="width: 570px;" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;[[Contact_Management#top|Top]]
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
|-
 +
| colspan="4" | &nbsp;
 +
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Latest revision as of 10:00, 12 July 2024

ContactsEdit.jpg
     
Navigation
Select Search > Contacts > Use the search filters to find the contact > Select the contact in the Results Grid > Click Edit.
Overview
Manage contacts by site, customer or both.
 Use the Change Customer button to change the customer.
 Use the Change Site button to change the site.
 Marketing Tab
 Customer Tab
 Site Tab
 Tasks Tab
 Notes Tab
 Opportunities
     
Fields
Customer Code Customer Name Change Customer
Site Code Site Name Change Site
Contact Name Type Est Date  
Title Salutation  
Address First Name Last Name
Address City Work Phone/Ext
Address State   Zip
Country Email Fax No
     
Search
ContactsSearch.jpg
     
Marketing Tab
ContactsMarketing.jpg
Manage marketing options for attracting new customers.
Fields
Opt Out  
Contact by Phone Contact by Email
Contact by Mail Contact by Fax
Twitter LinkedIn
Teams Web
 Top
Customer Tab
ContactsCustomer.jpg
Displays the customer information for customer contacts.
Fields
Customer Name Customer No    
Address Phone No    
Address Fax No    
Address Active    
City State Zip Code  
     
 Top
Site Tab
ContactSite.jpg
For site contacts, displays the site. For customer contacts, displays the customer's site list.
Site Name     Site Code
Address      
Address      
Address      
City State Zip Code  
     
 Top
Tasks Tab
ContactsTasks.jpg
Tasks are managed using the Task Management form.
 Use the More drop-list to add a new task
 Select Edit in the results grid to edit an existing task.
 Select Replicate in the results grid to replicate the task.
 Select Remove in the results grid to remove the Task.
Fields
Task Type Task Desc    
 Top
Notes Tab
ContactNotes.jpg
Notes are managed on the Notes Tab.  
 Use the More drop-list to toggle the form to add a new site note.
 Use the More drop-list to toggle the form to search for an existing site note.
 Click the Edit option in the Results Grid to edit an existing site note.
 Click the Remove option in the Results Grid to remove an existing site note.
Fields
Category      
Note
     
 Top
Opportunities Tab
ContactOpp.jpg
Provides a list of job opportunities by contact.
     
     
 Top