Difference between revisions of "Dispatch Route Board"

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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
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| colspan="4" style="width: 265px;" | When clicked the Current Location button, under the List section, will display a list of dispatch cards where the servicer is on site. 
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
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| colspan="4" style="width: 265px;" | When clicked the Projected Location button, under the List section, will display a list of dispatch cards where the servicer is expected to be at the current time. 
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
 
|-
 
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| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
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| colspan="4" style="width: 265px;" | When clicked the Current Location button, under the Map section, will display a map of dispatch cards where the servicer is on site. 
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Use Customer Maintenance to view the customer information as received in SOTG from the parent accounting system. This information is not editable when connected to a parent accounting system. There are four SOTG fields that can be altered for use in SOTG. This task provides several functions that allow you to setup, maintain, and inquire about customers, including:
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| colspan="4" style="width: 265px;" | When clicked the Projected Location button, under the Map section, will display a map of dispatch cards where the servicer is expected to be at the current time. 
 
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| class="navigationTitles" colspan="4" id="top" | [[File:RouteAllButton.jpg|RouteAllButton.jpg]]
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| class="navigationTitles" colspan="4" id="top" |  
 
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Revision as of 11:27, 19 February 2025

Select Dispatch > Route Board
The Route Board diplays a list of unassigned dispatch cards on load. The list of unassigned dispatch cards can also be loaded by clicking the Unassigned Servicer button. 
 
The Routes panel displays a list of servicers. When the user clicks the servicer's name a list of servicers dispatch cards for the selected date will display along with a map of the site locations. 
 
When clicked the Assigned button displays a list of dispatch cards for the selected date that have an assigned servicer.
 
When clicked the All button displays a list of all dispatch cards for the selected date.
When clicked the Current Location button, under the List section, will display a list of dispatch cards where the servicer is on site. 
 
When clicked the Projected Location button, under the List section, will display a list of dispatch cards where the servicer is expected to be at the current time. 
 
When clicked the Current Location button, under the Map section, will display a map of dispatch cards where the servicer is on site. 
 
When clicked the Projected Location button, under the Map section, will display a map of dispatch cards where the servicer is expected to be at the current time. 
 
       
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