Customer Management

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Revision as of 12:45, 21 February 2022 by Ascentadmin (talk | contribs)
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CustomerEdit.png
Fields      
Name City Active Customer No
Address Ext State Billing Contact
Address Email Country Terms
Address   Facebook Tax Schedule
Zip     Tax Exempt No
Phone     Price Level
Fax     Salesperson
LinkedIn     Account Manager
Twitter      
 
Tabs      

Sites


Grid
List of the customer's sites.

 

 


 

 

 

Add: Use the More drop-list to open the Site Add form.

Edit: Select a row in the grid to open the Edit form.

Search: Use the More drop-list to toggle the tab to the search form.


Tasks: Tasks provide a method for managing tasks involving the Customer.

Form Fields

Task Type: Select from the drop-list the type of task. Task types are customizable.

Task Desc: Add a description for the task.

Grid: List of the customer's tasks.

Add: Use the More drop-list to open the Task Add form.

Edit: Select the Edit link in the grid to open the Task Edit form.

Search: Use the More drop-list to toggle the tab to the search form.

Replicate: The Replicate link provides a method for replicating an existing task.

Remove: The Remove link provides a method for removing the task.


Contacts:

Grid - List of the customer's contacts.

Add: Use the More drop-list to open the Contact Add form.

Edit: Select a row in the grid to open the Contact Edit form.


Notes:

Grid - List of the customer's notes.

Add: Use the More drop-list to toggle the tab to the add form.

Edit: Select the Edit link to open the row for editing. Click the Update button to save the changes, or the Cancel button to cancel the edit.

Search: Use the More drop-list to toggle the tab to the search form.

Remove: The Remove link provides a method for removing the note.


Documents: Customer documents can be uploaded to an FTP site.

Upload: Use the More drop-list to open the Document Management form.

Download: Select the View link to download the document.

Remove: The Remove link provides a method for removing the document from the database and the FTP site. WARNING - This can't be undone.


Invoices:

Grid - List of the customer's posted invoices.

View: Select a row to view the posted invoice.


Agreements:

Grid - List of the customer's agreements.

View: Select a row to open the Agreement Edit form.