Difference between revisions of "Call Central"
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| − | | colspan="4" | [[File: | + | | colspan="4" | [[File:CallCentralGlobal 1400x346.png|Global Change]] |
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| + | | class="navigationTitles" colspan="4" | Navigation | ||
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| + | | colspan="4" style="width: 265px;" | Select Dispatch > Call Central > Select more than one job. | ||
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| class="navigationTitles" colspan="4" | Overview | | class="navigationTitles" colspan="4" | Overview | ||
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| − | | colspan="4" style="width: 265px;" | The | + | | colspan="4" style="width: 265px;" | The Global Change feature provides the ability to change options for a list of selected jobs. |
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| − | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> | + | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Change status code |
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| − | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> | + | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Change servicer |
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| − | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> | + | | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span> Change schedule date |
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Revision as of 09:20, 27 June 2023
| |||
| Navigation | |||
| Select Dispatch > Call Central | |||
| Overview | |||
| Call Central call boards are used to manage jobs by dispatch card. The boards are customizable. | |||
| • Unlimited Forms | |||
| • Custom Filters | |||
| • Color indication by job status | |||
| • Customize grid columns | |||
| • Clone boards | |||
| • Private or shared boards | |||
| |||
| Overview | |||
| Once a job is selected the job management buttons are available for use. | |||
| •Job | |||
| • Transactions | |||
| •Site | |||
| • History | |||
| • Map | |||
| • Dispatch Card | |||
| • Send to Mobile | |||
| • Mail To | |||
| • Timer | |||
| |||
| Overview | |||
| The drop-list provides more board and job options. | |||
| • Create a New Service Job | |||
| • Print the board | |||
| • Perform Form Maintenance | |||
| • Shift the Schedule for the board | |||
| |||
| Navigation | |||
| Select Dispatch > Call Central > Select more than one job. | |||
| Overview | |||
| The Global Change feature provides the ability to change options for a list of selected jobs. | |||
| • Change status code | |||
| • Change servicer | |||
| • Change schedule date | |||



