Difference between revisions of "Call Central"

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| class="headerMainTitles" colspan="6" id="globalChange" | Global Change
 
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| colspan="4" | [[File:CallCentralGlobal 1400x346.png|Global Change]]
 
| colspan="4" | [[File:CallCentralGlobal 1400x346.png|Global Change]]
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | The Global Change feature provides the ability to change options for a list of selected jobs.
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| colspan="4" style="width: 265px;" | The Global Change feature provides the ability to change options for a list of selected jobs.
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Change status code
 
| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Change status code
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| class="navigationTitles" colspan="4" | [[Shift_Schedule|Shift Schedule]]
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| This feature moves all jobs on the selected board to the date selected in the Date field. Click the link above for more information
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Latest revision as of 06:24, 19 July 2024

CallCentral ccexpress.png
Select Dispatch > Call Central
Call Central call boards are used to manage jobs by dispatch card. The boards are customizable.
• Unlimited Forms
• Custom Filters
• Color indication by job status
• Customize grid columns
• Clone boards
• Private or shared boards
       
CallCentral sel ccexpress.png
Once a job is selected the job management buttons are available for use.
•Job
• Transactions
•Site
• History
• Map
• Dispatch Card
• Send to Mobile
• Mail To
• Timer
       
CallCentraldrop ccexpress.png
The drop-list provides more board and job options.
• Create a New Service Job
• Print the board
• Perform Form Maintenance
• Shift the Schedule for the board
       
       
Global Change
Global Change
Select Dispatch > Call Central > Select more than one job.
The Global Change feature provides the ability to change options for a list of selected jobs.
• Change status code
• Change servicer
• Change schedule date
       
       
This feature moves all jobs on the selected board to the date selected in the Date field. Click the link above for more information