Difference between revisions of "Call Central"

Revision as of 09:24, 27 June 2023


Navigation
Select Dispatch > Call Central
Overview
Call Central call boards are used to manage jobs by dispatch card. The boards are customizable.
• Unlimited Forms
• Custom Filters
• Color indication by job status
• Customize grid columns
• Clone boards
• Private or shared boards


Overview
Once a job is selected the job management buttons are available for use.
•Job
• Transactions
•Site
• History
• Map
• Dispatch Card
• Send to Mobile
• Mail To
• Timer


Overview
The drop-list provides more board and job options.
• Create a New Service Job
• Print the board
• Perform Form Maintenance
• Shift the Schedule for the board


Global Change

Navigation
Select Dispatch > Call Central > Select more than one job.
Overview
The Global Change feature provides the ability to change options for a list of selected jobs.
• Change status code
• Change servicer
• Change schedule date

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+| class="headerMainTitles" colspan="6" id="globalChange" | Global Change
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 | colspan="4" | [[File:CallCentralGlobal 1400x346.png|Global Change]]
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 | class="navigationTitles" colspan="4" | Overview
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 | colspan="4" style="width: 265px;" | The Global Change feature provides the ability to change options for a list of selected jobs.
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 | colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Change status code