Daily Call Center

Navigation
Select Dispatch > Daily Call Center
Overview
Call Central call boards are used to manage jobs by dispatch card. The boards are customizable.
• Unlimited Forms
• Custom Filters
• Color indication by job status
• Customize grid columns
• Clone boards
• Private or shared boards
Overview
Once a job is selected the job management buttons are available for use.
•Job
• Transactions
•Site
• History
• Map
• Dispatch Card
• Send to Mobile
• Mail To
• Timer
Overview
The drop-list provides more board and job options.
• Create a New Service Job
• Print the board
• Perform Form Maintenance
• Shift the Schedule for the board
Global Change
Navigation
Select Dispatch > Call Central > Select more than one job.
Overview
The Global Change feature provides the ability to change options for a list of selected jobs.
• Change status code
• Change servicer
• Change schedule date