Difference between revisions of "Account Management"

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{| border="0" cellpadding="2" cellspacing="1" style="width: 1400px;"
 
{| border="0" cellpadding="2" cellspacing="1" style="width: 1400px;"
 
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| class="navigationTitles" colspan="4" id="top" | [[File:AcctMngMain 1400x663.png|Customer ccexpress.png]]
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| class="navigationTitles" colspan="4" id="top" | [[File:AcctMngMain 1400x663.png|Account Management]]
 
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| class="navigationTitles" colspan="4" | Navigation
 
| class="navigationTitles" colspan="4" | Navigation
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| class="headerMainTitles" colspan="4" id="customersitesTab" | License Management
 
| class="headerMainTitles" colspan="4" id="customersitesTab" | License Management
 
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| colspan="4" style="width: 265px;" | [[File:AcctMngLic_1400x527.png|Cust sitesTab ccexpress.png]]
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| colspan="4" style="width: 265px;" | [[File:AcctMngLic 1400x527.png|License Management]]
 
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|-
 
| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customertaskstab" | Tasks Tab
 
| class="headerMainTitles" colspan="4" id="customertaskstab" | Tasks Tab
 
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| colspan="4" style="width: 265px;" | [[File:AcctMngLicDetails_1400x279.png|CustomerTaskTab_ccexpress1.png]]
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| colspan="4" style="width: 265px;" | [[File:AcctMngLicDetails 1400x279.png|License Details]]
 
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|-
 
| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customercontactstab" | Contacts Tab
 
| class="headerMainTitles" colspan="4" id="customercontactstab" | Contacts Tab
 
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| class="headerMainTitles" colspan="4" | [[File:AcctMngUser_1400x526.png|CustomerContactTab_ccexpress.png]]
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| class="headerMainTitles" colspan="4" | [[File:AcctMngUser 1400x526.png|User Management]]
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customernotestab" | Notes Tab
 
| class="headerMainTitles" colspan="4" id="customernotestab" | Notes Tab
 
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| colspan="4" | [[File:AcctMngUserDetails_1400x449.png|Account User Details]]
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| colspan="4" | [[File:AcctMngUserDetails 1400x449.png|Account User Details]]
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customerdoctab" | Documents Tab
 
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| class="headerMainTitles" colspan="4" | [[File:CustomerDocsTab ccexpress.png|CustomerDocsTab ccexpress.png]]
 
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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Document are uploaded, downloaded and removed using the [[Documents_Management|Documents Management]] form.
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to add a new document using the Documents Management form.
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the View option in the Results Grid to edit the document in the Documents Management form.
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the Remove option to remove the selected Document.
 
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| colspan="4" | &nbsp;[[Customer_Management#top|Top]]
 
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| class="headerMainTitles" colspan="4" id="customerinvoicestab" | Invoices Tab
 
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| class="headerMainTitles" colspan="4" | [[File:CustomerInvoiceTab ccexpress.png|CustomerInvoiceTab ccexpress.png]]
 
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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Invoices are created using the&nbsp;[[Job_Management|Job Management]] form.&nbsp;
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select an invoice in the Results Grid to view or edit an invoice.&nbsp;
 
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| colspan="4" | &nbsp;[[Customer_Management#top|Top]]
 
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| class="headerMainTitles" colspan="4" id="customeragreementstab" | Agreements Tab
 
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| class="headerMainTitles" colspan="4" | [[File:CustomerAgreementTab ccexpress.png|CustomerAgreementTab ccexpress.png]]
 
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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Agreements are managed using the [[Agreement_Management|Agreement Management]] form.&nbsp;
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select an agreement in the Results Grid to edit the selected agreement.&nbsp;
 
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| colspan="4" | &nbsp;[[Customer_Management#top|Top]]
 
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| colspan="4" | &nbsp;
 
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| colspan="4" | &nbsp;
 
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| colspan="4" | &nbsp;
 
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| colspan="4" | &nbsp;
 
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| colspan="4" | &nbsp;
 
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| colspan="4" | &nbsp;
 
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Revision as of 10:17, 26 June 2023

To access Request, select the setup COG > Account
Use the Account feature to manage licenses and user accounts.
 
 License Management
 User Management
 
       
Fields
Ftp Server   Username Password
 
License Management
License Management
Sites are managed using the Site Management form.
 Use the More drop-list to Add a new site
 Select a site in the results grid to Edit the site.
 Use the More drop-list to Search for an existing site.
 Top
Tasks Tab
License Details
Tasks are managed using the Task Management form.
 Use the More drop-list to add a new task
 Select Edit in the results grid to rdit an existing task.
 Select Replicate in the results grid to replicate the task.
 Select Remove in the results grid to remove the task.
Fields
Task Type Task Desc    
 Top
Contacts Tab
User Management
Contacts are managed using the Contact Management form. 
 Use the More drop-list to add a new customer contact
 Select a site in the Results Grid to edit the site.
 Top
Notes Tab
Account User Details
Notes are managed on the Notes Tab.  
 Use the More drop-list to toggle the form to add a new customer note.
 Use the More drop-list to toggle the form to search for an existing customer note.
 Click the Edit option in the Results Grid to edit an existing customer note.
 Click the Remove option in the Results Grid to remove an existing customer note.
Fields
Category      
Note
 Top