Difference between revisions of "Account Management"

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{| border="0" cellpadding="2" cellspacing="1" style="width: 1400px;"
 
{| border="0" cellpadding="2" cellspacing="1" style="width: 1400px;"
 
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| class="navigationTitles" colspan="4" id="top" | [[File:AcctMngMain 1400x663.png|Customer ccexpress.png]]
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| class="navigationTitles" colspan="4" id="top" | [[File:AcctMngMain 1400x663.png|Account Management]]
 
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| class="navigationTitles" colspan="4" | Navigation
 
| class="navigationTitles" colspan="4" | Navigation
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| class="headerMainTitles" colspan="4" id="customersitesTab" | License Management
 
| class="headerMainTitles" colspan="4" id="customersitesTab" | License Management
 
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| colspan="4" style="width: 265px;" | [[File:AcctMngLic_1400x527.png|Cust sitesTab ccexpress.png]]
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| colspan="4" style="width: 265px;" | [[File:AcctMngLic 1400x527.png|License Management]]
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customertaskstab" | Tasks Tab
 
| class="headerMainTitles" colspan="4" id="customertaskstab" | Tasks Tab
 
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| colspan="4" style="width: 265px;" | [[File:AcctMngLicDetails_1400x279.png|CustomerTaskTab_ccexpress1.png]]
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| colspan="4" style="width: 265px;" | [[File:AcctMngLicDetails 1400x279.png|License Details]]
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customercontactstab" | Contacts Tab
 
| class="headerMainTitles" colspan="4" id="customercontactstab" | Contacts Tab
 
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| class="headerMainTitles" colspan="4" | [[File:AcctMngUser_1400x526.png|CustomerContactTab_ccexpress.png]]
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| class="headerMainTitles" colspan="4" | [[File:AcctMngUser 1400x526.png|User Management]]
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customernotestab" | Notes Tab
 
| class="headerMainTitles" colspan="4" id="customernotestab" | Notes Tab
 
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| colspan="4" | [[File:AcctMngUserDetails_1400x449.png|Account User Details]]
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| colspan="4" | [[File:AcctMngUserDetails 1400x449.png|Account User Details]]
 
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| class="navigationTitles" colspan="4" | Overview
 
| class="navigationTitles" colspan="4" | Overview
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| class="headerMainTitles" colspan="4" id="customerdoctab" | Documents Tab
 
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| class="headerMainTitles" colspan="4" | [[File:CustomerDocsTab ccexpress.png|CustomerDocsTab ccexpress.png]]
 
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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Document are uploaded, downloaded and removed using the [[Documents_Management|Documents Management]] form.
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Use the More drop-list to add a new document using the Documents Management form.
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the View option in the Results Grid to edit the document in the Documents Management form.
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Click the Remove option to remove the selected Document.
 
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| colspan="4" | &nbsp;[[Customer_Management#top|Top]]
 
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| class="headerMainTitles" colspan="4" id="customerinvoicestab" | Invoices Tab
 
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| class="headerMainTitles" colspan="4" | [[File:CustomerInvoiceTab ccexpress.png|CustomerInvoiceTab ccexpress.png]]
 
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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Invoices are created using the&nbsp;[[Job_Management|Job Management]] form.&nbsp;
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select an invoice in the Results Grid to view or edit an invoice.&nbsp;
 
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| colspan="4" | &nbsp;[[Customer_Management#top|Top]]
 
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| class="headerMainTitles" colspan="4" id="customeragreementstab" | Agreements Tab
 
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| class="headerMainTitles" colspan="4" | [[File:CustomerAgreementTab ccexpress.png|CustomerAgreementTab ccexpress.png]]
 
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| class="navigationTitles" colspan="4" | Overview
 
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| colspan="4" style="width: 265px;" | Agreements are managed using the [[Agreement_Management|Agreement Management]] form.&nbsp;
 
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| colspan="4" style="width: 265px;" | <span style="font-size:large;">•</span>&nbsp;Select an agreement in the Results Grid to edit the selected agreement.&nbsp;
 
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| colspan="4" | &nbsp;[[Customer_Management#top|Top]]
 
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Revision as of 10:17, 26 June 2023

To access Request, select the setup COG > Account
Use the Account feature to manage licenses and user accounts.
 
• License Management
• User Management
 
       
Fields
Ftp Server   Username Password
 
License Management
License Management
Sites are managed using the Site Management form.
• Use the More drop-list to Add a new site
• Select a site in the results grid to Edit the site.
• Use the More drop-list to Search for an existing site.
 Top
Tasks Tab
License Details
Tasks are managed using the Task Management form.
• Use the More drop-list to add a new task
• Select Edit in the results grid to rdit an existing task.
• Select Replicate in the results grid to replicate the task.
• Select Remove in the results grid to remove the task.
Fields
Task Type Task Desc    
 Top
Contacts Tab
User Management
Contacts are managed using the Contact Management form. 
• Use the More drop-list to add a new customer contact
• Select a site in the Results Grid to edit the site.
 Top
Notes Tab
Account User Details
Notes are managed on the Notes Tab.  
• Use the More drop-list to toggle the form to add a new customer note.
• Use the More drop-list to toggle the form to search for an existing customer note.
• Click the Edit option in the Results Grid to edit an existing customer note.
• Click the Remove option in the Results Grid to remove an existing customer note.
Fields
Category      
Note
 Top